Assistant Manager

4 days ago


Singapore Government of Singapore Full time

Ngee Ann Polytechnic
- Fixed Terms

Closing on 14 Sep 2025

**What the role is**
- This is a 2-year contract position as a Assistant Manager/Manager in the Student & Alumni Services Office.

**What you will be working on**

As Manager/Assistant Manager (Student Care) at Ngee Ann Polytechnic (NP), you will lead pastoral care efforts across the campus, strengthening the support ecosystem for students. You will work closely with the Student Care Teams across schools, oversee peer support initiatives, and co-develop training programmes to build staff and student capabilities in providing meaningful care and connection.

Your responsibilities will include, but are not limited to, the following:

- Provide leadership and coordination of pastoral care efforts across the polytechnic, working closely with School-based Student Care Teams.
- Provide oversight and strategic direction for the Student Peer Helpers, supporting its role in peer support, outreach, and the promotion of a caring student culture.
- Design and implement institution-wide student care strategies, frameworks and protocols to strengthen student well-being and early help.
- Lead in the development and delivery of training programmes for academic and support staff in the area of student care and engagement.
- Monitor trends in student well-being and identify gaps in support, using data and ground feedback to inform initiatives and policies.
- Coordinate case management and support for students, ensuring timely and appropriate interventions.
- Provide counselling services to students, including attending to those in crisis, as part of the Student Counselling team.
- Partner with academic staff, counsellors, and other stakeholders to ensure coordinated and effective care for students.
- Support student engagement through preventive programmes, awareness campaigns, and wellness-related outreach efforts.
- Maintain documentation and records related to student care cases, while upholding data protection requirements.

**What we are looking for**
- A master’s degree in counselling.
- At least 5 years of experience in student services, youth work or related areas, preferably in an educational setting.
- Proven ability to lead programmes, manage teams, and coordinate across departments.
- Strong interpersonal and communication skills to engage effectively with students, staff and external partners.
- Experience in peer support programmes, youth engagement, and pastoral care frameworks.
- Familiarity with staff training design, case management, and student well-being data analysis.
- Passionate about nurturing a caring, inclusive and supportive campus environment.

**About**Ngee Ann Polytechnic**
- At Ngee Ann Polytechnic, our nine academic schools offer over 40 full-time diplomas to a growing student population of more than 15,000. As a public tertiary institution, internationally-recognised for its academic excellence and close industry links, NP prides itself on having a dedicated and professional teaching faculty, complete with campus facilities that are among the finest in the world. An institution of higher learning, Ngee Ann Polytechnic believes in giving every student an enriching learning experience and every employee the opportunity to build a meaningful career. If you are a self-starter with an innovative mind, a versatile person with the drive for all-rounded excellence, and a dedicated team player who shares our vision and values, we invite you to join our inspired team.

This job is closing on 14 Sep 2025.



  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** The Assistant Director of Food & Beverage should contribute to and support Kempinski’s vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The incumbent must grow into the position of Food & Beverage Head of Department. **OVERALL...

  • Banquet Manager

    2 weeks ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** To produce an outstanding guest experience within the Banqueting concepts by managing a service team in cooperation with the culinary team. The Banquet Manager / Catering Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximising profit. **OVERALL...

  • Director of Sales

    2 weeks ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** Reporting to the Assistant Director of Sales & Marketing, the **Director of Sales **is responsible for ensuring the yearly sales budget is achieved and surpassed by leading, directing and motivating the Sales team. The incumbent will achieve hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in...

  • Head Chef

    1 day ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** The **Head Chef**will assists in overseeing kitchen operations including menu planning, recipe development and costing. The incumbent will assist to lead and motivate the culinary team while maintaining the highest standards of food safety and hygiene and may interact with guests and customers in order to create memorable dining...

  • Director of Sales

    5 days ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** Reporting to the Director of Sales & Marketing, the **Director of Sales **is responsible for ensuring the yearly sales budget is achieved and surpassed by leading, directing and motivating the Sales team. The incumbent will achieve hotel targets by optimising revenue through an assigned account base, as well as prospecting new clients in assigned...

  • Associate

    6 days ago


    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Actis is a leading global investor in sustainable infrastructure. We deliver competitive returns for institutional investors and measurable positive impact for countries, cities, and communities in which we operate. Our global experience, operational know-how and strong culture allow us to create global sustainability leaders. Purpose of Role Working as a...


  • Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. The incumbent is responsible for...


  • Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    The Investor Solutions Group (ISG) is a global team of professionals who are ultimately responsible for capital raising and managing ongoing relationships with our investors (LPs). The team operates collaboratively and is broadly structured into the following areas: - The Product Specialist team is responsible for the creation and maintenance of all...

  • Bartender

    6 days ago


    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction. **OVERALL OBJECTIVES** The job of **Bartender **is...

  • Assistant Manager

    1 week ago


    Singapore I'WA INTERNATIONAL PTE. LTD. Full time

    Managing staff: The Assistant Manager assists the General Manager in managing and supervising all staff, including servers, chefs, and kitchen staff. They may be responsible for hiring, training, and scheduling staff, as well as handling any disciplinary actions when necessary. Ensuring customer satisfaction: The Assistant Manager assists the General...