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Catering Sales Manager

2 weeks ago

Singapore CAPELLA HOTEL, SINGAPORE Full time

**Position Overview**

The Catering Sales Manager Sales is responsible for the wedding and social events sales efforts by means of initiation and development of quality leads to ensure growth of wedding and social events sales. The individual provides our guests with specialized and personalized service for wedding and social events guests with responsibilities revolving around ensuring a smooth transition Pre-Sales to Post Event Phase through efficient coordination and communication.

**The Role**
- Maximize sales and upselling/cross-selling opportunities through soliciting new wedding and social events accounts
- Conduct site inspections
- Prepare and present sales contract to clients for Wedding & Social Events
- Prepare BEO accurately and ensure it is distributed to all relevant department
- Attend to food tasting session and follow up with guests on their preference and feedback, and update Culinary team accordingly
- Welcome couples, planners or organisers before the start of their event and introduce them to Banquet Team
- Collaborate and communicate with relevant departments to meet guests' requirements
- Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery
- Timely and accuracy preparation of Internal Reports and Billing
- Meet or exceed individual and group catering sales target set by the management
- Lead participation in relevant industry events for networking and lead generationPreparations of department reports

**Talent Profile**
- Diploma in Hospitality Management or a college education
- Minimum 3 years working experience in Wedding Sales for an upscale hotel
- Knowledge in Opera Sales & Marketing
- Basic knowledge of AV equipment
- Knowledge in Microsoft office; Words, Excel and PowerPoint
- Understanding of room space, entertainment options, menus, floral options