Account Director

1 week ago

Singapore Octagon Full time

**THE JOB / Account Director**

The Account Director (AD) is a strategic leader responsible for the overall development and management of large-scale or multiple client accounts. They have a high level of client interaction, overseeing the client relationship and taking the lead in selling and developing new programs. ADs actively participate in new business development, generating leads, and engaging in presentations and meetings. They also play a leadership role in internal initiatives, such as management committees and staff events. Strong leadership, strategic thinking, multitasking abilities, and excellent communication and presentation skills are essential for this role.

**THE WORK YOU'LL DO**

**Client Relationship Development**:

- Serve as a senior client partner of one or more key Octagon client account teams, demonstrating the relevant expertise, gravitas and charisma to cultivate and manage relationships in order to be seen and respected as a trusted leader and point-person by the client while driving business/projects forward
- Work with our clients / rights holders to leverage their partnerships/sponsorships with the goal to meet client business objectives and shared goals
- Lead day-to-day client interface to ensure sound comprehension of and adherence to brand guidelines, business objectives, budgetary parameters, delivery timelines and impactful results and help set the strategic vision and plan for our client
- Drive the client relationship reviews and analysis of client objectives

**Account and Program Leadership and Delivery**:

- Lead from the front with a 'can do' attitude and proactive ownership of projects and process, upholding the highest quality standards, both in service and deliverables.
- **Oversee the day-to-day operations of the account team** which includes leading client status meetings, managing programming tracking documents, developing informative & thoughtful POVs, crafting insightful wrap-up reports that will advise sensible marketing plans and real-time campaign improvements, and strategic budget management capabilities
- Manage multiple projects on a daily basis, with a proactive approach
- Conduct pre-planning, management, and implementation for events, including vendor vetting and selection, contract review and negotiation, and requisite event activation plans and supporting communication documents (i.e., Work Plans, Event Overviews, Event Guides, etc.)
- Oversee the management of consumer-facing programming - including channel integration, vendor management, budget management, program and event execution, and recapping
- Create and inspire relationships with partner agencies to drive regional interconnected programming
- Develop a deep understanding of local market teams' needs & objectives
- Maintain strategic partnerships, identifying sponsorship and collaboration opportunities that drive client's business growth.
- Stay up-to-date with industry trends, best practices and emerging technologies.

**Business Development**:

- Actively identify, create and pursue new opportunities across the client's brand portfolio
- Participate in new business development efforts via prospecting and contributing to the development of proposals
- Generate forward-thinking, creative ideas to improve sponsorship-led programs and develop differentiated use of existing partnerships

**Financial Acumen**:

- Oversee and drive financial health of accounts: maximizing long and short-term profit opportunities, remaining financially aware and ensuring that the company's profit margin is achieved
- Review of actual v SOW fees on a monthly basis, lead client discussions and update on expenses / fee overages whilst negotiating payment, resulting in additional revenue

**Team Management**:

- Effectively manage direct reports, inspiring loyalty, and commitment, providing relevant level of support while instilling confidence, motivation and empowerment, while providing feedback on a regular basis and ensuring career progression is supported, allowing team members to become effective, independent and increasingly capable of working well with less supervision
- Continually build, grow and maintain our culture, demonstrating our All in Play attitude and values in all colleague, client and stakeholder interactions
- Work closely with cross-functional teams, including Creative and Strategy

**Growing Agency Expertise**:

- Additional projects as assigned, which may include: assistance on other events and hospitality programs, sponsorship evaluations, competitive reviews, POVs, white papers, property research, etc.

**WHO WE'RE LOOKING FOR**

**Knowledge and Experience**:

- Bachelor's degree and 6 - 8+ years' experience working in account management, project management or client service with a brand, agency and/or team or sports or entertainment property; experiential, sponsorship activation or content production experience is a plus
- Extensive experience of owning and growing positive and effect

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