Head, Msc Programmes Office

About UsFounded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family

The Head will work closely with the Deanery, Heads of Department, Academic Directors and faculty of the school, on the leadership and management of our suite of Masters Programmes. Being the key programme administrator, designated advocate of the needs of the graduate programmes and graduate students, and the initial advisor of matriculating graduate students, you will be responsible to:

- Formulate and implement strategic initiatives for the suite of Masters of Science programmes
- Lead a team of high-performing executive and administrative staff
- Develop and support an empowering culture of responsibility, independence and inclusiveness in the MSc Office team
- Create and cultivate a vibrant student community, and provide an enriching out-of-classroom experience for our postgraduate students
- Provide leadership to the overall administration of the unit

**Planning and Strategizing: Develop and implement an overall strategy of directing and supporting the marketing outreach and brand awareness of our suite of Master of Science programmes. Establish policies and plans that are supportive of the school and programmes’ priorities.**
- Responsible for leading the team in meeting the admission intake targets for our suite of Master of Science programmes
- Work on the positioning and branding of the suite of Masters programmes under charge, to enhance our reputation as the choice university for postgraduate education
- Identify key sectors, markets and audiences and develop focused marketing and recruitment strategies
- Systematically analyse recruitment, admission and retention information for postgraduate students. Monitor trends in the community or region and adapt strategies as necessary, to improve our admission and standing in the market.
- Create and cultivate a vibrant student community, and provide an enriching out-of-classroom experience for our postgraduate students
- Establish and implement short and long-range organizational goals, objectives, policies and operating procedures, to ensure strategic plans and critical processes are carried out in a timely manner

**Leadership: Provide leadership in the overall administration of the unit managing the Masters Programmes.**
- Work closely with the respective Academic Directors on all aspects of curriculum-related matters
- Oversee the financial management, budgeting and business planning of the unit. Ensure adherence to the university’s financial guidelines by the unit
- Ensure the operational efficiency of the unit, through the establishment of systems and processes, tapping on synergies and incorporating best practices within the team
- Set key directives and guidelines for admin operations and processes for the team, from recruitment and admission, orientation and student activities, monitoring of students’ progress to graduation-related matters

**People Management and Development: Cultivate an ethical, cohesive, competent, discerning and empowering work culture.**
- Coach and mentor staff members in meeting agreed strategic outcomes; Support the ongoing learning and development of the team, as part of career advancement and succession planning.
- Guide, motivate and inspire staff members to perform at a high level and to advance their own career aspirations
- Encourage the team to work closely and purposefully with other departments within NUS Business School, to collectively achieve the mission and vision of the school.

**Qualifications**
- Degree from a recognized university; A Master’s degree is preferred.
- **Industry Experience**: A minimum of 10-15 years in overseeing, managing and administering graduate programmes, in a higher education environment. Proven track record in achieving admission targets, in terms of quantity and quality of students.
- **Leadership**: Extensive management and leadership experience, including the ability to motivate, lead, set objectives and manage the performance of the team.
- **Strategic Thinking**: Understanding of issues involved in successfully integrating high-quality teaching, research and business development activities within an academic setting. Able to assess situations to determine the importance and urgency, analyze risks, and make clear decisions that are timely and in the