
Executive / Senior Executive, Programme Operations & Client Services
1 week ago
Collaborate with other functions to manage key client accounts.
- Support class operations through timetable planning and resource allocation (e.g., classroom booking).
- Lead and/or support events such as student commencement ceremonies and other activities.
- Work in teams to continuously review and improve processes and guidelines to ensure operational efficiency and alignment with industry best practices.
- Perform data analysis and generate reports for both internal and external stakeholders to support decision-making and track progress.
- Provide secretarial support for scheduled monthly meetings, accreditation matters, and the collation and preparation of reports.
- Work closely with teaching and functional staff to enhance client-centricity and operational excellence.
- Undertake ad-hoc projects related to programme operations and student services as needed.
**Qualifications**
- Bachelor’s degree with at least 2 years of relevant experience in programme operations and customer services, preferably in an educational institute
- Strong communication skills and service-oriented.
- Well organized with good monitoring and follow-up skills within tight deadlines.
- Meticulous and attentive due to the sensitive nature of the work.
- Self-driven, resourceful and excellent team player.
- More InformationJob requisition ID : 27813
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