
Customer Relationship Executive
2 weeks ago
**Job Scope**:
- Build and maintain strong relationships with new and returning clients.
- Respond promptly to inquiries, complaints, and concerns, fostering customer satisfaction and loyalty through strong relationships.
- Assist with onboarding new customers, clarifying company policies, and implementing retention strategies.
- Monitor customer feedback and satisfaction trends, providing actionable insights to management to enhance services.
- Work with internal teams to align strategies, maintain accurate records, and deliver performance reports to support business success.
- any adhoc duty assigned.
**Requirements**:
- Friendly, team-oriented, and skilled in problem-solving.
- Experience in the car leasing industry.
- Diploma or higher qualification in any field.
- Possession of a valid Class 3 driving license.
- Proficient in Mandarin to liaise with Mandarin speaking customers
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Customer Relationship Manager
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Singapore HUA CHENG EDUCATION CENTRE (EASTPOINT) PTE. LTD. Full timeCustomer Relationship Executive Location: Hua Cheng Education Centre, Eastpoint Mall Job Scope Assist with the day-to-day customer service and administrative activities of the centre, including coordinating and facilitating classes. Manage centre operations. Handle walk-in and telephone enquiries. Provide course consultation to prospective...
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