Technical Support Engineer

2 weeks ago

Singapore STYL SOLUTIONS PTE. LTD. Full time

**ABOUT STYL SOLUTIONS**

Ride on the wave of Industry 4.0 Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation.

Our vision is to use Fintech and IoT to create smart and efficient cities that enhances Quality of Life through convenience and healthier living.

***

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot basic software and hardware problems and escalate unresolved issues for L2 support to appropriate internal teams e.g. software developers and hardware engineers

**JOB RESPONSIBILITIES**:

- Handle the service tickets registration.
- Monitor and analyze the health status devices in portals.
- Ask customers targeted questions to quickly understand the root of the problem and resolve basic technical issues, configuration control or using remote desktop connections to provide immediate support.
- Track computer system issues through to resolution, within agreed time limits.
- Provide prompt and accurate feedback to customers.
- Refer to internal database or resources to provide accurate tech solutions.
- Ensure all issues are properly logged.
- Prioritize and manage several open issues at one time.
- Follow up with clients to ensure the systems are fully functional after troubleshooting.
- Prepare accurate and timely reports.
- Maintain amiable relationships with clients.

**Job Requirements**:

- Diploma in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
- Hands-on experience with Windows/Linux OS environments.
- Good understanding of computer systems, mobile devices and other tech products.
- Basic knowledge of cloud concepts and networking.
- Ability to diagnose and troubleshoot basic technical issues.
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help, both written and verbal.

  • Senior Process Engineer

    2 weeks ago

    Singapore The Chemical Engineer Full time

    Job Description Pfizer Singapore is recruiting permanent employees for manufacturing site expansion of PFIZER ASIA MANUFACTURING PTE LTD (PAMPL) in Singapore. Why Patients Need You Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure...

  • IT Support Engineer

    5 days ago

    Singapore IT Support Full time

    We're looking for **Desk-site Support Engineer** in Singapore With the following requirements/skills: Basic network skill - W10 - Office 365 - Active directory - Language : English Soft skills: - Takes / shows initiative - Can work independent and is also a team player - Takes responsibility **Contract duration**= 12 months (Extendable) **Location**:Great...

  • Technical Support Engineer/ Technical Support

    5 days ago

    Singapore Comaea Consulting Pte Ltd Full time

    **Job Information**: Industry **Marine** *** Work Experience **5+ years** *** Salary **Attractive** *** City **Singapore** *** State/Province **South West** *** Country **Singapore** *** Zip/Postal Code **079026** Our client is an international marine capital equipment manufacturer and a leader in the marine industry in its...

  • Technical Officer

    20 hours ago

    Singapore Institute of Technical Education Full time

    Technical Officer - School of Business & Services (ITE College East)Join to apply for the Technical Officer - School of Business & Services (ITE College East)role at Institute of Technical Education Technical Officer - School of Business & Services (ITE College East)6 days ago Be among the first 25 applicants Join to apply for the Technical Officer - School...

  • Technical Support Engineer

    2 weeks ago

    Singapore beBee Careers Full time

    **Technical Support Engineer Role** We are seeking a skilled and dedicated Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical and service support to our clients. Key Responsibilities: To provide expert technical support and guidance to clients on commissioning and...

  • Technical Support Engineer

    2 weeks ago

    Singapore beBee Careers Full time

    **Technical Support Engineer Role**We are seeking a skilled and dedicated Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical and service support to our clients.Key Responsibilities:To provide expert technical support and guidance to clients on commissioning and troubleshooting of MAN...

  • Process Engineer

    4 days ago

    Singapore The Chemical Engineer Full time

    Pfizer Singapore is recruiting permanent employees for manufacturing site expansion of Pfizer Asia Manufacturing Pte Lrd) PAMPL in Singapore. Use Your Power for Purpose Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is crucial to ensuring that customers...

  • Technical Support Engineer

    6 days ago

    Singapore SECUREVISION PTE. LTD. Full time

    **Join Our Team as a Technical Support Engineer!** Are you a technically proficient individual with a passion for providing exceptional customer support? Do you have experience in network switches configuration, and setting up and configuring door access and CCTV systems? If so, we invite you to join our team at Securevision Pte Ltd. **About...

  • Technical Support Engineer

    1 week ago

    Singapore ZVC SINGAPORE PTE. LTD. Full time

    We are looking for a full-time **Technical Support Engineer **in **Singapore **. The ideal **Technical Support Engineer **is passionate about our Cloud Meeting vision, has a great attitude, and the ability to be reactive and proactive on a day to day basis. The **Technical Support Engineer **is expected to be highly proficient in all areas related to our...

  • Technical Support Engineer

    1 week ago

    Singapore Volt Singapore Full time

    My client is a leading IC equipment manufacturer. To meet the increasing standard and expectation from customers, they are now looking for an experienced Technical Support Engineer.Job Duties and Responsibilities:- Leads NPD and Field Service Delivery team's stabilization- Provides technical escalation support for critical technical escalations from...