Customer Service Executive

1 week ago


Clementi, Singapore PDS INTERNATIONAL PTE LTD Full time

Job Highlights
- SME with a Startup Culture
- Workforce with Growth Opportunities
- Competitive Remuneration and Benefits

**Job Description**:
At PDS, we empower our people to be leaders at all levels. We expect them to challenge status quo and grow together with us in shaping the company’s culture positively. As a Customer Service with an entrepreneurial mindset, you are a self-starter, an independent learner, and a game-changer.

Your Role.

Responsible to support the Company and Sales Team by providing support functions such as:

- order processing
- handling enquiries
- conducting of telemarketing activities to promote Company’s range of products

In the course of your interaction with various customers, you are expected to gather market information to assist the Company in formulating marketing strategies.

**Responsibilities**:

- Coordinate all pre & post sales activities to managers and sales personnel that contribute to the company’s goals.
- Prepare quotations, process orders, monitor customer orders, record keeping, coordinate and co-operate with other team members to meet customers’ expectation.
- Attend to walk in customers for sales, service and or warranty issues.
- Provide customers with necessary product information.
- Respond to and follow up on sales enquiries by available media or means.
- Maintain and develop existing and new customers.
- Build lasting customer relationships and enhance customer satisfaction through regular telephone contact.
- Identify new business opportunities via telemarketing activities or direct mail programs.

薪资: $1,800.00至$2,400.00(每月 )

工作地点:单个地点



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