Befriender Executive

4 days ago

Clementi, Singapore Lions Befrienders Service Association (Singapore) Full time $40,000 - $60,000 per year

Reporting to Centre Manager/ Director, you will ensure frequency, reliability, and quality of Befriending service to relieve loneliness and improve the quality of lives of the socially isolated Seniors.

Responsibilities:

A) Stakeholder Management

  • Assist in community assets mapping i.e. blocks, services mapping
  • Assist in outreach events i.e. door-knocking, needs assessment, info-sharing session.
  • Able to identify & support community and networking partners in joint efforts to serve the needs of the seniors.
  • Communicate the needs of seniors to external stakeholders and advocate for action to meet these needs.
  • Assess and recruit new senior by using the Community Screener Tool (CST) & other required trained tools promptly according to service requirements with AAC.
  • Tier new member (Befriending or Buddying) according to the given criteria.
  • Engage and support volunteers for LB's programmes & activities.

B) Day-to-Day Centre Operations

  • Deliver projects outputs and activities to seniors at home/off-site according to LB's Programme Strategy
  • Provide feedback on operational gaps, ground challenges, along with the types of activity that can help seniors' become more independent.
  • Evaluate processes & provide suggestions to improve implementation of different types of activities/projects for seniors.
  • Encourage suitable Bnb seniors to attend programmes at AAC or out of seniors' houses.
  • Plan, conduct and assist in Programmes at the AAC.
  • Document/input important info of seniors and data for reporting purposes to funders & sponsors.

C) Reporting

  • Prompt submission/approval of check call reports, seniors activities attendance to meet funders KPIs.
  • Conduct CST assessments & key them into AIC systems.
  • Register and/or update seniors data into LB's databases.
  • Periodic housekeeping of seniors' case status.

D) Other Duties

  • Any other responsibilities as assigned by the Executive Director/HOD/CM/Centre Lead.

Requirements:

  • Min. Diploma in Social Work/Gerontology/ Psychology or equivalent
  • Able to work in the evening and on weekends when required
  • Proficient in MS Word, Excel and Powerpoint
  • Passionate in working with Seniors
  • Strong organizational and communication skills
  • Meticulous and detailed
  • Good problem-solving skills
  • Enthusiastic and self-motivated