Customer Service Admin

1 week ago


Clementi, Singapore ezbuy Full time

**Customer Service Cum Admin**

**Responsibilities**:

- Communicate with external stakeholders for delivery orders
- Call customers to arrange for the delivery of goods
- Receive callbacks from customers and deal with any customer queries
- Check on status of parcels using internal operation backend system
- Handle payment from suppliers and vendors
- Manage any payment issues with external stakeholders
- Proficient in using basic Excel function to calculate driver commission

**Job Requirements**:

- Min Diploma qualification is preferred
- Basic proficiency in Microsoft Office (Excel & Word)
- Able to work in a warehouse environment (will be based in office)
- Able to multi-task and a good team player
-**:

- Proficient in both English and Mandarin to liaise with Mandarin-speaking associates and customers**_

**Working Hours**:

- 5 days/6 days week (Alternate Saturdays)
- 9am to 6pm

Pay: $2,000.00 - $2,900.00 per month

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Weekend availability

**Education**:

- Local Polytechnic Diploma (preferred)

Work Location: In person


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