Guest Services Agent

Company Merlin Entertainments Singapore Pte. Ltd - merlinentertainments.biz Designation Guest Services Host Intern Date Listed 21 Nov 2024 Job Type Entry Level / Junior Executive - Intern/TS Job Period Flexible Start - Flexible End Profession Entertainment Industry Arts / Entertainment / Recreation Location Name 40 Imbiah Rd, Singapore...

Tanjong Beach Club was conceived to celebrate our tropical weather and foster a local beach culture. The restaurant, bar, club and retail space sits on Singapore’s best strip of sand in Sentosa, providing an urban getaway where beach-goers retreat to savour coastal cuisine and artisanal cocktails while lounging on daybeds by the pool or relaxing indoors....

**Main Duties and Key Responsibilities**: - Answering all incoming calls - Direct incoming calls to the desired extension - Provide customer service to guests who have enquiries with regards to reservations, rates, membership, etc. - Attending to Members’ enquiries, feedback and complaints - Provide information to Members and guests - Assist with room...

**Responsibilities**: - Assist in all aspects of Hotel Front Office operations in accordance with the Club’s service standards. - Welcome and escort hotel guests/members, and assist in resolving their concerns and complaints. - Perform office duties such as coordinating with other departments, keeping records of staff schedules and managing cash...

**Responsibilities**: - Assist in all aspects of Hotel Front Office operations in accordance with the Club’s service standards. - Welcome and escort hotel guests/members, and assist in resolving their concerns and complaints. - Perform office duties such as coordinating with other departments, keeping records of staff schedules and managing cash...

Tanjong Beach Club was conceived to celebrate our tropical weather and foster a local beach culture. The restaurant, bar, club and retail space sits on Singapore’s best strip of sand in Sentosa, providing an urban getaway where beach-goers retreat to savour coastal cuisine and artisanal cocktails while lounging on daybeds by the pool or relaxing indoors....

ROLES AND RESPONSIBILITIES - Frontline customer service role - Assist in checking-in customers for their activities and handle payments - Ability to upsell media package - Provide accurate information to customers - Process bookings for clients and travel agents - Other ad-hoc duties may be assigned **REQUIREMENTS**: - Must have a very outgoing, bubbly...

**Responsibilities**: - Develop and review the Service Standard Operating Procedure of the Club. - Carry out SOP training with departments. - Creating new initiatives and developing a service quality improvement roadmap. - Executing service audits and assessments for all departments. - Plan and conduct service training for staff to improve service quality...

**Benefits** - Incentive scheme 4%, 8%, 12% monthly based on sales target We seek an experienced and friendly service crew to join our team at Greenwood Fish Market, a top seafood restaurant. As a service crew at our restaurant, you will play a crucial role in providing exceptional customer service to our guests and ensuring they have a memorable dining...

We are looking for people from all walks of life to join us part-time as a service crew. If you thrive in a fast-paced environment and have the desire to create awesome experiences under the sun that people will remember for years to come, we want to work with you! Duties are mainly order taking, serving guests, and running of food and drink orders. Our...