Guest Relations Officer

1 week ago


Southern Islands, Singapore ONE°15 Marina Club Full time

**Main Duties and Key Responsibilities**:

- Answering all incoming calls
- Direct incoming calls to the desired extension
- Provide customer service to guests who have enquiries with regards to reservations, rates, membership, etc.
- Attending to Members’ enquiries, feedback and complaints
- Provide information to Members and guests
- Assist with room reservations booking
- Handle daily check-in and check-out as and when required
- To assist with inventory recording and stock ordering
- Any other duties assigned from time to time

**Requirements**:

- Possess at least GCE ‘O’ level and above or equivalent
- Possess good communication skills
- Proficient in Computer Applications
- Able to work shifts (weekends/PH/night)
- Updated resume
- Reasons for Leaving (Past & Present Employment)
- Notice Period
- Date of Availability


  • Guest Relations

    2 weeks ago


    Southern Islands, Singapore The Lo & Behold Group Full time

    Tanjong Beach Club was conceived to celebrate our tropical weather and foster a local beach culture. The restaurant, bar, club and retail space sits on Singapore’s best strip of sand in Sentosa, providing an urban getaway where beach-goers retreat to savour coastal cuisine and artisanal cocktails while lounging on daybeds by the pool or relaxing indoors....


  • Southern Islands, Singapore ONE°15 Marina Club Full time

    **Responsibilities**: - Assist in all aspects of Hotel Front Office operations in accordance with the Club’s service standards. - Welcome and escort hotel guests/members, and assist in resolving their concerns and complaints. - Perform office duties such as coordinating with other departments, keeping records of staff schedules and managing cash...


  • Southern Islands, Singapore ONE°15 Marina Club Full time

    **Responsibilities**: - Assist in all aspects of Hotel Front Office operations in accordance with the Club’s service standards. - Welcome and escort hotel guests/members, and assist in resolving their concerns and complaints. - Perform office duties such as coordinating with other departments, keeping records of staff schedules and managing cash...

  • Guest Services Agent

    2 weeks ago


    Southern Islands, Singapore SILOSO BEACH RESORT Full time

    To greet guests at the Front Desk and ensure they are efficiently check-in or out. - To successfully complete all administrative functions of Front Desk such as guest registration, report generation, guest billing and check-out procedures. - Must have good knowledge about guest rooms, locations, amenities, features and all other services offered by the...


  • Southern Islands, Singapore ONE°15 Marina Club Full time

    **Main Duties and Key Responsibilities**: - Prepare, with the accounts department, all financial and other relevant information for reports to the management and help the marina staff with secretarial assistance - Help with the work schedules, staff attendance and holiday records and other HR-administration related data. - Be the prime contact person for...


  • Southern Islands, Singapore ONE°15 Marina Club Full time

    **Main Duties and Key Responsibilities**: - Prepare, with the accounts department, all financial and other relevant information for reports to the management and help the marina staff with secretarial assistance - Help with the work schedules, staff attendance and holiday records and other HR-administration related data. - Be the prime contact person for...

  • Room Attendant

    1 week ago


    Southern Islands, Singapore ONE°15 Marina Club Full time

    **Main Duties and Key Responsibilities**: - Assist in the cleaning and checking of all guest rooms - Clean guest rooms by priority - Support the issuance of pool towels to Members and ensure towels are collected and returned - Attend guest requests based on needs to enhance their stay experience. - Assist in collection and receiving of uniforms and linens...

  • Operations Instructor

    24 hours ago


    Southern Islands, Singapore Mega Adventure Full time

    The Operations Crew member is responsible for the operation of the attraction and ensuring the safety of the guests. Service-oriented with excellent interpersonal skills, he/she enhances the enjoyment of their guests by providing hands-on guidance to any queries raised which are specific to the attraction. He/she is also knowledgeable on first-level...

  • Room Attendant

    1 week ago


    Southern Islands, Singapore ONE°15 Marina Club Full time

    Responsibilities: - Assist in the cleaning and checking of all guest rooms - Clean guest rooms by priority - Support the issuance of pool towels to Members and ensure towels are collected and returned - Attend guest requests based on needs to enhance their stay experience. - Assist in collection and receiving of uniforms and linens from contracted vendor. -...


  • Southern Islands, Singapore ONE°15 Marina Club Full time

    **Responsibilities**: - Responsible for day-to-day operations and management of housekeeping. - Ensure quality standards are met and that optimum service is provided to the guests according to the Club’s business objectives and values. - Oversee the training and performance review of employees. - Maintain effective cost control for linen and cleaning...