Territory Manager

15 hours ago

Singapore Penumbra US Full time

Increase sales and customer satisfaction with Penumbra’s neurovascular and peripheral products within assigned territory. Work with manager on a daily basis to ensure superior customer service and product use. Strive to meet and exceed quarterly and annual sales plan.

**Specific Duties and Responsibilities**:

- Develop relationships with existing hospitals, labs and customers *
- Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers*
- Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels*
- Maintain open communication lines with current and prospective customers on programs, promotions and pricing trends*
- Increase account penetration with orders for new and existing line of products and services* - Develop relationships with physicians, lab staff, lab supervisors, and purchasing personnel* Planning
- Commit to travel as necessary for position and product line support, including outside of Singapore as and when needed by the team to support
- Complete other special projects or assignments as requested Professional Development
- Keep current on Penumbra new products or services being offered and give feedback to the corporate office on market receptivity, concerns or issues learned from the customers*
- Maintain an ongoing knowledge of competitive product innovations, sales promotions, catalogs and advertising for personal sales effectiveness and corporate market intelligence*
- Attend industry trade shows as assigned, responsible for show follow up, including a summary report to sales and marketing management, turning in orders, communicating problems for internal follow up, getting leads and sending appropriate follow-up correspondence*
- Maintain accurate record of sales expenses, customer files and field sales reports required, communicating required information as needed
- Comply with quality system regulations, standards and procedure
- Comply with quality system regulations, standards and procedure
- Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.*
- Ensure other members of the department follow the QMS, regulations, standards and procedures.*
- Perform other work-related duties as assigned

**Working Conditions**:

- Travel at least 80% of the time. Potential exposure to blood borne pathogens and other potentially infectious materials. Ability to wear 7-9 pounds of lead for extended periods of time. Occasional on-call availability required 24 hours per day, 7 days per week. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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