
Support Engineer
7 days ago
**Responsibilities**:
- Provide technical support to customers regarding various technical issues.
- Work closely with the sales and marketing teams to identify customer needs and provide suggestions for product improvements.
- Conduct product trainings for customers and internal teams to promote understanding and usage of the products.
- Ensure quality assurance standards are met by testing new software releases and updates.
- Track and manage inventory levels of digital products, ensuring adequate stock levels and timely deliveries to customers.
- Handle equipment checkout and return processes, including scheduling and coordinating repairs and maintenance as needed.
- Perform other ad hoc tasks
**Requirements**:
- Diploma in Audio Engineeering or related discipline.
- 4 years+ experience in Loudspeaker System & Digital Mixing Console.
- Ability to provide technical support and excellent customer service skills.
**EA License No**: 13C6305
**Reg. No.**: R1981808
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