User Research Lead

2 weeks ago

Singapore Trustana Full time

Join Trustana and be a part of our mission to democratize access to import & export markets for all. We are working towards facilitating international participation from companies of all sizes, and supporting the evolution and modernization of SMEs globally.

Trustana is a curated B2B trade platform of verifiable, international traders. Designed to empower buyers and suppliers to grow their businesses with confidence, Trustana connects trusted trade partners and supports them through their end-to-end trade journey.

Trustana's goal is to enable buyers to bring the highest quality products to their customers by connecting them with pre-screened, curated international suppliers. It also helps suppliers to expand their customer base by supporting the internationalization of their products and connecting them with reputable buyers. The platform leverages decentralised technology to enable users to have control and ownership over their data.

Founded by Temasek, a global investment company headquartered in Singapore, Trustana is based in Singapore with a hub in China.

**What You'll Do**
- Drive and lead a quantitative-research agenda across early-stage product development, drive product decisions, and build intuition through quantitative analysis, logs analysis, feature experimentation, and behavioural science.
- Drive and enable hypothesis-driven product development, provide guidance for projects, help in identifying needs and gaps, offer consistent measurement, analysis, and reporting across products
- Set the research agenda and strategic initiatives through proactive outreach and advocacy.
- Conduct the end-to-end research process from designing studies to providing product insights.
- Design and conduct qualitative and quantitative studies, including field observations and interviews, remote and in-person usability studies for existing and future products, also structuring and analysing surveys to evaluate the impacts of product changes and gather insights at scale.
- Inform and participate in product decisions from definition to launch (and after), working at both strategic and tactical levels.
- Collaborate cross-functionally with Engineers, Product Managers, Researchers, and Designers to overcome challenges, and prioritize user experience research questions.

**Preferred Qualifications**:

- 5+ years of work experience in a similar role in a user-centric design environment
- Wide range of experience research methods (both qualitative and quantitative) including: remote and in-person moderated usability studies, unmoderated study setup, user interviews, field studies, survey design, competitive research and heuristic evaluation.
- Ability to design and execute end-to-end research projects with little assistance.
- Experience in creating and leveraging user personas.

**Our Culture & Benefits**

We are a fast growing, multicultural organization with a range of talents from different parts of the world. A progressive company like ours embraces diversity and fosters an inclusive environment for our people to do their best. With a flat hierarchy, we ensure friendliness within our quarters and our employees are provided with unlimited annual leaves and extensive insurance coverage.

**Equal Opportunity Statement**

Our company embraces diversity in all of its forms and fosters an inclusive environment for all people to do the best work of their lives with us.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

  • User Experience Research Lead

    5 days ago

    Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

    User Experience Research LeadElliott Moss Consulting PTE LTD is seeking a seasoned User Experience Research Lead to drive user research initiatives and service design strategies that enhance digital experiences. As a key member of our organization, you will play a vital role in uncovering deep user insights and translating research findings into actionable...

  • User Experience Research Lead

    1 week ago

    Singapore DBS Bank Limited Full time

    Job OverviewWe're seeking an experienced User Experience Research Lead to join our UX Design team in the Consumer Banking Group. In this role, you will be responsible for leading qualitative and quantitative research projects to help us deliver exceptional user experiences.About YouYou have 8 years of relevant experience as a UX researcher, with expertise in...

  • User Researcher

    1 day ago

    Singapore Reeracoen Singapore Pte Ltd Full time

    Our client is a leading manufacturer of Electric Vehicles in China. They are currently looking urgently for User Researcher. 【 What you will be doing 】 - Assist to operate NPS project in Southeast Asia by gathering NPS reviews from consumers to analyze product's satisfaction. - Perform tailored user research to address significant projects and concerns...

  • User Researcher

    1 week ago

    Singapore StashAway Full time

    **About the role**: We are looking for an experienced user researcher to join the growing product team. User Research is a key component in our product development process which helps inform our product and design decisions. You’ll be responsible for driving strategic research projects that guide product experimentation and design iterations at StashAway,...

  • User Researcher

    1 week ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $7,000 - $14,000 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 106882**Job Views** - 1Roles & Responsibilities Description - At Chope, product designers spend our time solving complex problems for our 35 million diners and nearly 4000 restaurants across...

  • User Researcher

    4 days ago

    Singapore RK RECRUITMENT PTE. LTD. Full time

    Our client, a leading producer of electric vehicles in China, is looking for a talented NPS Analyst to support our NPS project in Southeast Asia. As an NPS Analyst, you will be responsible for gathering and analyzing NPS reviews from consumers in Singapore, conducting tailored user research, and supporting product evaluation and testing. We offer a...

  • Regional User Research Lead for Mobile Gaming

    1 week ago

    Singapore MOONTON GAMES Full time

    **About the Job**We are seeking a Senior User Researcher to improve the execution efficiency of user research in the Southeast Asia region and expand local resources. The successful candidate will have a deep understanding of marketing research and user research, with experience in conducting qualitative and quantitative research methods.As a key member of...

  • User Researcher, Trust

    1 day ago

    Singapore TikTok Full time

    Responsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...

  • User Researcher

    3 days ago

    Central Singapore Funding Societies | Modalku Group Full time

    (This position is with our CardUp team) CardUp is on a mission to provide individuals and businesses with a better way to pay and get paid. Our payment platform simplifies the lives of business owners, bringing both payments and collections into one easy-to-use digital platform. These no-code solutions improve cash flow management, unlock rewards on...

  • User Researcher

    3 days ago

    Central Singapore Funding Societies Full time

    **Description**: (This position is with our **CardUp** team) CardUp is on a mission to provide individuals and businesses with a better way to pay and get paid. Our payment platform simplifies the lives of business owners, bringing both payments and collections into one easy-to-use digital platform. These no-code solutions improve cash flow management,...

  • User Researcher

    3 days ago

    Singapore RRECRUITER PTE. LTD. Full time

    **Responsibilities** - Have an awareness of costs and budgets - Put users at the center of a design to make it simple, easy to use, and good looking - Present the stages of the design development to business users - Work closely within a multidisciplinary team, including web developers and programmers - Provide technical instructions to programmers - Ensure...

  • Senior User Researcher

    1 week ago

    Singapore HSBC Full time

    **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Commercial...

  • User Researcher, Trust

    7 days ago

    Singapore TikTok Full time

    Responsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai,...

  • User Experience Lead

    7 days ago

    Singapore SECTION PTE. LTD. Full time

    **UX Lead**: Full-Time - Singapore **The Agency**: In a world where technology is constantly evolving, the definition of our ‘digital creative agency’ is always in motion. That’s why we have an unwavering focus - combining human-centric thinking with the best technology has to offer. In everything we do, our honest goal is to leave things better than...

  • Outsystems Technical Lead

    1 week ago

    Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full time

    Job OverviewAt USER EXPERIENCE RESEARCHERS PTE. LTD., we are seeking a highly skilled Outsystems Tech Lead to join our team. This is an exceptional opportunity for a talented individual to lead the development of enterprise-level applications and drive technical excellence in our organization.

  • User Experience Research Expert

    1 week ago

    Singapore Trip.com Group Full time

    **About Us** We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. **In this Role, you’ll get...

  • User Experience Designer Lead

    6 days ago

    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Zenith Infotech (S) is a Tech Recruitment firm with 27 years of history in Singapore, We supporting placement of ICT consultants to our clients from the government and corporate sectors. Currenlty we are looking out for **User Experience Designer Lead **with 4 to 5 years of related experience. Consultant has to be comfotable with 12 months contract period,...

  • Senior Games User Researcher

    3 weeks ago

    Singapore VIZTA PTE. LTD. Full time

    Roles & ResponsibilitiesThe Senior Games User Researcher will be responsible to improve the execution efficiency of user research in the Southeast Asia region and expand local resources. To provide a more localized perspective and insight of the game market, audience information, and player experience of various countries in Southeast Asia.Responsibilities1....

  • Senior Games User Researcher

    3 days ago

    Singapore VIZTA PTE. LTD. Full time

    The Senior Games User Researcher will be responsible to improve the execution efficiency of user research in the Southeast Asia region and expand local resources. To provide a more localized perspective and insight of the game market, audience information, and player experience of various countries in Southeast Asia. Responsibilities Cooperate with...

  • User Researcher

    2 weeks ago

    Singapore ByteDance Full time

    Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join...