User Experience Lead

23 hours ago

Singapore SECTION PTE. LTD. Full time

**UX Lead**:
Full-Time - Singapore

**The Agency**:
In a world where technology is constantly evolving, the definition of our ‘digital creative agency’ is always in motion. That’s why we have an unwavering focus - combining human-centric thinking with the best technology has to offer. In everything we do, our honest goal is to leave things better than the way we found it. We’d love to speak to you if you believe in digital, and are committed to doing work that can affect the future in a positive manner.

**The Role**:
You will be part of the Experience team. The Experience team believes in innovating and pushing the boundaries of experience design. They research, review, iterate and develop meaningful interactions between the client’s product and its intended users. The team is made up of Researchers, Engagement Specialists, Product Managers, UX Designers, UI Designers and Developers.

**Skills & Responsibilities**:

- Work together with Program Lead and Researcher to define the approach and framework for each project and client:

- Requirement gathering
- Research approach (qualitative/quantitative)
- Solutioning engagement (agile/waterfall)
- Measurement plan for iteration to close the loop (analytics/usability tests)
- Define and form the best team to deliver the best product, while providing guidance and mentorship
- Enjoy engaging with clients directly, building strong relationships and be seens as the go-to for problem solving conversations.
- Manage and improve the Experience Team process. See opportunities to try out new and better ways of working.
- Lead design reviews and check-ins, and help designers and researchers improve on their work.

**Requirements**:

- 5-7 years of experience in a professional UX design role
- Combining thought leadership and strategic thinking to offer a strong point of view
- A strong portfolio which showcases your ability and technical knowledge with a range of clients
- A passion for people and desire to establish highly successful client relationships
- Passion for continual practice and process improvement

**Good to have**:

- Experience co-design workshop with stakeholders and product owners
- Experience conducting research with end-user (discovery / usability testing)

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