Snr Floor Supervisor

1 day ago

Singapore SOSPIRI PTE. LTD. Full time

**Position Overview**:
The Senior Floor Supervisor in a restaurant is responsible for overseeing the daily operations of the restaurant floor to ensure smooth and efficient service. This role involves managing the front-of-house team, maintaining high customer service standards, and ensuring the overall guest experience is exceptional. The Senior Floor Supervisor also plays a key role in training staff, handling customer concerns, and coordinating with kitchen and bar teams.

**Key Responsibilities**:

- **Staff Management**:Supervise, mentor, and lead the front-of-house team, including servers, bartenders, and host staff.
Assist in recruiting, training, and scheduling of staff to ensure adequate coverage during shifts.
Provide ongoing coaching and feedback to improve staff performance and morale.
Ensure staff adhere to company policies, safety standards, and customer service protocols.
- **Customer Service**:Ensure an exceptional dining experience for guests by providing excellent service and resolving customer complaints or concerns promptly.
Monitor guest satisfaction through direct interaction or feedback, making necessary improvements where required.
Take action to address and resolve customer feedback or complaints in a professional and timely manner.
- **Operations Management**:Oversee the daily floor operations, ensuring smooth coordination between the front-of-house and kitchen staff.
Ensure all areas of the restaurant are clean, organized, and ready for service.
Monitor restaurant reservations and seating arrangements to optimize guest flow and reduce wait times.
Ensure that the restaurant operates according to health and safety regulations and company standards.
- **Sales and Revenue Generation**:Monitor sales trends and work with the management team to implement strategies to improve sales, promotions, and guest retention.
Ensure that upselling techniques are effectively utilized by the team to increase average check size.
Help ensure that inventory and stock levels are managed effectively during shifts, reducing waste and loss.
- **Team Collaboration**:Foster a positive and collaborative environment between the front-of-house and back-of-house teams.
Participate in regular team meetings to discuss operational issues, promotions, and opportunities for improvement.
Report any operational issues or maintenance needs to the restaurant manager.
- **Administrative Tasks**:Prepare shift reports and assist in end-of-day reconciliation for cash handling, tips, and credit card transactions.
Assist in managing staffing schedules, payroll, and ensuring compliance with labor laws.

  • Floor Supervisor

    1 week ago

    Singapore TEMPER PTE. LTD. Full time

    **Floor Supervisor** **Introduction**: We’re on the lookout for a **Floor Supervisor**to help lead the restaurant floor and guide our service team. If you’re passionate about hospitality, enjoy being hands-on, and know how to create memorable guest experiences, we’d love to have you on board. **Key Responsibilities**: - Lead the floor during...

  • Floor Supervisor

    1 week ago

    Singapore CHAPTER 25 PTE. LTD. Full time

    **Job Description: Floor Supervisor** **Position Overview**: We are in search of a highly motivated and customer-focused individual to step into the role of Floor Supervisor. As a pivotal member of our team, you will shoulder the responsibility of maintaining exceptional service standards for our guests, ensuring a positive and enjoyable overall dining...

  • Floor Supervisor

    2 hours ago

    Singapore TEMPER PTE. LTD. Full time

    Roles & ResponsibilitiesFloor SupervisorIntroduction:We're on the lookout for a Floor Supervisor to help lead the restaurant floor and guide our service team. If you're passionate about hospitality, enjoy being hands-on, and know how to create memorable guest experiences, we'd love to have you on board.Key Responsibilities:Lead the floor during service,...

  • Floor Supervisor

    2 days ago

    Singapore SOSPIRI PTE. LTD. Full time

    **Job Summary**: The Floor Supervisor oversees the daily operations of the restaurant's dining area, ensuring excellent customer service, smooth workflow, and adherence to operational standards. The individual leads the floor team, addresses customer needs, and assists the management in achieving restaurant objectives. **Key...

  • Fnb Floor Supervisor

    1 week ago

    Singapore ALPHAHIRE PRIVATE LIMITED Full time

    **We are looking for a F&B Floor Supervisor to join our team! As the F&B Floor Supervisor, we rely on you to: - Oversee the daily operation of the restaurant, bar, or café floor, ensuring a seamless guest experience. - Provide high-quality service to guests, addressing their needs promptly and professionally. - Supervise and manage the F&B team, ensuring...

  • Restaurant Floor Supervisor

    2 hours ago

    Singapore A DREAMWORKS COMPANY PTE. LTD. Full time

    Roles & ResponsibilitiesRestaurant Floor Supervisor (F&B | 5-Day Week | Up to $4,000++)We're looking for someone who thrives on creating great guest experiences and leading teams with a steady hand. As our Restaurant Floor Supervisor, you'll be the anchor of our service operations.What You'll DoLead the Floor: Oversee the service team during shifts, ensuring...

  • Floor Supervisor

    1 week ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,700 - $3,500 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 96460**Job Views** - 1Roles & Responsibilities TSH Corporation Limited and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a...

  • Floor/Bar Supervisor

    2 weeks ago

    Singapore FI WOODFIRE THAI PTE. LTD. Full time

    About FI Woodfire FI is a fire-driven restaurant celebrating bold flavours and modern woodfire cooking. From chargrilled mains to craft cocktails, we bring heat, heart, and hospitality to every plate.The Role As a Floor/Bar Supervisor , you'll be the bridge between our guests, bar team, and floor crew. You'll set the tone for excellent service, ensure...

  • floor supervisor

    2 weeks ago

    Singapore SAN REN XING (BUGIS) PTE. LTD. Part time

    Our company is currently looking for Floor Supervisors to support our restaurant team. SAN REN XIN 三人行 is a popular home-grown Singapore F&B eatery founded in 2013. A beloved place for family dining, It is highly well known for its truly authentic Fujian and Sichuan cuisines specially prepared by its master chefs. We have three outlets located at...

  • Floor Supervisor

    2 weeks ago

    Singapore TALL SHIP ADVENTURES PTE. LTD. Full time

    **The Royal Albatross is a stunning 47m 4-masted 22 sail superyacht and has quickly become one of Singapore’s top attractions for romantic dinners and celebrations. **We are committed to offering the best dining experience with a different concept by sailing on our luxury Tall Ship! **We are looking to hire dynamic, motivated and passionate individuals to...