Floor Supervisor

2 weeks ago

Singapore THE OTHER ROOF PTE. LTD. Full time

TSH Corporation Limited and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as the main theme, and The Other Room and The Other Roof which are cocktail bars.

**General Duties & Responsibilities**:

- Assist the Bar Manager as well as Assistant Manager in the day-to-day functions at the outlet.
- Lead the team and ensure that provide efficient and excellent service to customers at all times.
- Actively up-sell the menu and possess a thorough of the restaurant menu.
- Interacting with customers, take orders and serving food and drinks.
- Constantly strives to satisfy all customers that patronize the outlet.
- To support Reservations Host/Hostess and the rest of Operations team members at the outlet.
- Assist managers in staff training on food and beverage offering, bar operational procedures and quality service standards.
- Assist with bar opening and closing duties. Tasks will range and not be limited at cleaning and clearing tables, table set-up and polishing silverware.
- Maintenance of the outlet hygiene and cleanliness standards.
- Ensure that all standard recipes, SOPs and standards are followed in the service process.
- Ensure that all equipment is kept in good working order and used only for the purpose for which it was ended.
- Reports to managers when encountered any issue during the service.

**Requirements**:

- Minimum 3 years and above of work experience as a Floor Supervisor in F&B Restaurant/Bar/Fine Dining Restaurant.
- Positive, motivated, passionate and seeks opportunities to be multi-skilled and trained.
- Team player, who values teamwork and has good team-building skills.
- Enjoy working in fast-paced working environment.
- Excellent communication skills, a proactive problem solver.
- Able to communicate effectively with all levels of employees.
- Guest driven, outgoing and friendly.
- Attention to detail is essential.
- Able to commit on weekends and Public Holidays.

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