Floor Supervisor

1 week ago

Singapore CAERUS HORIZONS PTE. LTD. Full time $40,000 - $80,000 per year

We are seeking an experienced and service-driven Floor Supervisor to oversee front-of-house operations at our dynamic start-up. This role involves managing guest seating, supervising service flow, and ensuring the highest standards of hospitality are consistently delivered.

Key Responsibilities

  • Welcome & Seating: Greet guests professionally, manage reservations and waitlists, and coordinate seating to maximize efficiency and minimize wait times.
  • Guest Engagement: Interact with guests, address inquiries, and provide menu recommendations or information on specials.
  • Service Oversight: Monitor and support service staff to ensure prompt, accurate delivery of food and beverages, and that all areas are properly set and maintained.
  • Operational Coordination: Maintain clear communication with kitchen, bar, and front-of-house teams to ensure a seamless dining experience.
  • Cleanliness & Presentation: Ensure the hostess stand, waiting area, and dining spaces are clean, organized, and welcoming.
  • Compliance & Readiness: Uphold health and safety standards and oversee the restocking of essential front-of-house supplies.

Employee Benefits (Full-Time)

  • A five-day work week comprising a total of 44 hours.
  • Staff discounts apply to all brands under Caerus Holding.
  • Comprehensive medical and dental benefits to support employee health and well-being.
  • Opportunities for personal and career development, fostering growth and advancement within the company.
  • The chance to move between brands under Caerus Holding, gaining diverse experiences and skills.
  • The opportunity to grow alongside the company, contributing to its success and sharing in its achievements.

Training & Advancement

  • On-the-job training will be provided.
  • Candidates with extensive experience may be considered for supervisory or management positions.

Qualifications & Attributes

  • Positive, friendly, and service-oriented personality with excellent communication skills.
  • Customer-focused mindset with the ability to create a welcoming and professional atmosphere.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Previous experience in customer service, hospitality, or the food service industry preferred (but not mandatory).
  • Strong desire to learn, grow, and contribute to the success of a start-up company.

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