Business System and Process Manager

2 weeks ago


Singapore Apple Full time

Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish As part of the Pacific Operations Business Process Re-engineering team, you'll play a pivotal role in leading projects that transform Apple's Online Store and omni-channel customer experience in the rapidly growing Asia Pacific region (Greater China, North East Asia, South East Asia, Australia & New Zealand). This exciting role offers the opportunity to lead a diverse range of cross-functional programs, from expanding our e-commerce marketplace presence to implementing sustainable practices, optimizing supply chains for faster fulfillment, and enabling affordability payment offers for our customers. This is an exceptional opportunity to take ownership of designing, planning, building, and implementing processes and systems that directly impact Apple’s success. As a highly visible member of our team, you’ll collaborate with Operations, Retail, Finance, and other key stakeholders to drive efficiency and innovation. If you're passionate about driving strategic initiatives, improving the customer journey, strong technical aptitude for designing scalable system solutions, this is the perfect opportunity to make a significant impact. Come join us and make a difference

**Description**

**Minimum Qualifications**
- 8+ years of experience in business process management, system implementation, project management, or a related field.
- Experience leading cross-functional teams and managing complex projects.
- Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall).
- Familiarity with CRM, ERP, and other enterprise systems.
- A proven ability to influence and collaborate across all levels of the organization thanks to excellent communication, interpersonal, and presentation skills.
- Strong analytical and problem-solving skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Degree or equivalent experience in Business Administration, Engineering, Computer Science, or a related field.

**Preferred Qualifications**
- Proven experience in consulting within the tech industry, or direct experience with e-commerce platforms, omni-channel retail, or supply chain projects.
- Demonstrated ability to thrive in a matrixed, global organization, collaborating effectively across diverse teams and cultures.
- Hands-on experience with solutioning in either SAP or web technologies.Fluency in Japanese business language would be a significant advantage due to market coverage

Submit CV



  • Singapore Apple Full time

    **Description** - Leverage industry trends, standard methodologies, innovative technology and process improvement ideas. - Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach - Devise and implement in partnership with...


  • Singapore Apple Full time $180,000 - $200,000 per year

    Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplishDescription We are strengthening our team and are seeking a dynamic and seasoned Portfolio Manager. We feature a...

  • IT Manager

    2 weeks ago


    Singapore ATT System Full time

    **_Role and Responsibilities_** - Manage IT infrastructure, including on-premises and cloud-based servers, storage, and networking systems. - Ensure high availability and performance through proactive monitoring and maintenance of systems. - Plan and implement IT infrastructure upgrades to meet evolving business needs. - Troubleshoot and resolve...

  • Assistant Manager

    7 days ago


    Singapore DP WORLD ASIA PACIFIC PTE. LTD. Full time

    Are you a problem-solver who thrives on making things better? We’re looking for a process and solutions-driven professional who thrives in fast-paced environment. If you’re ready to make a lasting impact and engineer the future of terminal operations, we’d love to have you on board! Let’s get started! **Key Accountabilities** - Analyze and map...


  • Singapore VENTURE INTERNATIONAL PTE. LTD. Full time

    **Job Summary Play a strategic role in enforcing a control mechanisms to ensure price integrity, stringent controls and check on franchised suppliers mapping; and implementing initiatives and control which would involve in-depth studies of current control at various level in GSBM process flow, structure and business models to ensure that there is continuous...

  • System Engineer

    2 weeks ago


    Singapore SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Full time

    Provide leadership to the IT services support team. - Process accounts relating to user on-boarding, off-boarding and internal movement. - Handle day-to-day monitoring of client monitoring systems and follow up on IT infrastructure and security alerts. - Generate reports from the security monitoring systems and keep track of the remediation progress by the...


  • Singapore FUJIFILM BUSINESS INNOVATION ASIA PACIFIC PTE. LTD. Full time

    **PURPOSE** The incumbent should possess the following and is required to perform system changes (listed below) according to work allocated by the reporting manager: - Business process knowledge in all business functions namely, Customer Relationship Management, Marketing, Sales Outlook, Sales Support Operations, Order Processing, Order Fulfilment -...


  • Singapore VENTURE INTERNATIONAL PTE. LTD. Full time

    **Job Summary Play a role in enforcing a control mechanism to ensure price integrity, stringent controls and check on processes and mapping; and implementing initiatives and control which would involve in-depth studies of current control at various level in GSBM process flow, structure and business models to ensure that there is continuous improvement of the...

  • Business Process

    5 days ago


    Singapore CMACGM Full time

    Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...


  • Singapore Apple Full time

    Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! We are strengthening our team and are seeking a dynamic Business Process and Systems Manager. We feature a...