Business System and Process Manager, 12 Months Contract

1 week ago

Singapore Apple Full time

Imagine what you could do here. At Apple, great new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish We are strengthening our team and are seeking a dynamic Business Process and Systems Manager. We feature a collaborative environment with creative, inquisitive people and groundbreaking technologies. Come join us and make a difference

**Description**

**Responsibilities**
- Leverage industry trends, best practices, and leading-edge technology and process improvement ideas.
- Lead and implement cross-functional change management initiatives across all Apple’s product lines, influencing decisions through collaboration, leadership and a customer-focused approach
- Devise and implement in partnership with cross-functional business users (including outside pacific operations e.g. Finance, Sales, etc), Freight Forwarders, 3PL Warehouse, Apple OEM’s, IS&T business and system solutions that meet the changing business conditions.
- Project manages cross-functional re-engineering implementations.
- Drive for effective change management when necessary.
- Ensure process integration across organization, both regionally and globally.
- Develop good, up-to-date knowledge of IT capabilities and able to work closely with IS&T.
- Work within the business (cross functionally and cross regions) to document and gain final approval for the Business Requirements
- Work with the Business Process Owner to enhance the Business Processes to meet the Business Requirements
- Articulate the Business Requirements to the IS&T Consultants and assist in the formulation of a prototype or proof of concept solution
- Work with the IS&T Consultants to design the final solution to meet the requirements
- Manage the User acceptance test and implementation of the business change and supporting systems change across Apple PacificValidate the ROI was met post implementation

**Minimum Qualifications**
- In-depth knowledge and experience in project and process management. Minimum of 6-8 years relevant experience
- Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks
- SAP System and process savvy
- Strong Project Management experience with attention to detail
- Proven experience working effectively in a matrixed, global organization

**Preferred Qualifications**
- Good process re-engineering skills
- Excellent operation issue resolution skill
- Excellent people and communication (written and spoken) skills
- Good teamwork attitude
- Ability to work with ambiguity
- Self-motivated, driven individual who is comfortable working in a global, fast-paced environment
- Prior consulting experience in a similar hi-tech industry is desirable
- Proven experience as a change agent having effectively implemented change in large cross functional organization
- Large Cross Functional project implementation experienceExperience working on projects for teams based outside Singapore, e.g. virtual teams

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