
Survey Experience Officer
24 hours ago
The Survey Experience Officer (Verification) is responsible for ensuring the accuracy and quality of survey responses by conducting verification checks and audits. This role involves analyzing survey data, identifying inconsistencies, and providing feedback to survey participants. Strong attention to detail, excellent communication skills, and the ability to work independently are essential for success in this position.
- Facilitate survey administration and conduct data validation on completed surveys
- Make calls out to respondents to verify and clarify data
- Conduct and verify data on completed survey cases to ensure data is accurate and reliable
- Support the team and contact service centre in terms of administrative and coordination
- Data entry for completed surveys, and to update status and report to supervisor
- Ensure highest level of customer experience service is rendered
- Respond to queries from respondents in a professional manner
- Maintains a high standard of work quality by consistently meeting and exceeding performance goals (KPI)
- Ability to work proactively, independently under tight timelines
- Proficient in computer usage, able to adapt to systems within a short period of time
***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1655869 (Chua Le Teng, Sherry)
-
Survey Experience Supervisor
2 weeks ago
Central Singapore PERSOLKELLY Full timeThe Survey Experience Supervisor is responsible for overseeing the administration of surveys, ensuring data accuracy, and providing training and support to survey staff. This role involves managing survey projects, analyzing results, and identifying areas for improvement to enhance the overall survey experience for participants. Strong communication skills,...
-
Survey Experience Officer
2 weeks ago
Central Singapore PERSOLKELLY Full timeAssist the respondents to complete the survey - Conduct survey interviews via outbound calls - Reach out to the respondents to assist them to complete the survey - Compile, record, input survey returns and data accurately into the system - Conduct verification to ensure completeness and accuracy of data collected - Identify and resolve inconsistencies in...
-
Survey Experience Officer
2 weeks ago
Central Singapore PERSOLKELLY Full timeSurvey Experience Officer (Inbound) **Salary**: $3,000 Duration: Yearly renewable contract Working Location: Clarke Quay and Novena **Responsibilities**: - Attend to incoming hotline calls from customers - Conduct phone interviews and manage respondents' queries - Ensure highest level of customer experience - Data entry and administrative work - Status...
-
Survey Experience Supervisor
7 days ago
Central Singapore PERSOLKELLY Full timeManage overall project database including develop and implement of statistical reports - Interpret data, analyze results using statistical techniques and provide ongoing reports - Acquire data from primary or secondary data sources and maintain data systems - Work with management to prioritize business and information needs - Locate and define new process...
-
Central Singapore PERSOLKELLY Full time**Salary**: S$3,000 + S$500 Transport allowance Duration: 6 months contract Working Location: Singapore Island wide Working Hour: 44 hours per week based on roster Job Duties: - Conduct survey interviews via field visits to dormitory and outbound calls to collect timely and reliable data for national statistical information - Reach out to the respondent...
-
Survey Experience Manager
2 weeks ago
Central Singapore PERSOLKELLY Full time**Responsibilities: - Report to the Survey Experience Manager (Quality and Inbound) - Drive customer experience through execution efficiency and behavioural changes across customer experience team - Ensure that team KPIs and service levels are met consistently - Train, encourage, and guide the team to achieve the expected behavioural and efficiency standards...
-
Survey Experience Officer
4 days ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full timeDate Open - 5 days Timing: 8.00am to 5.00pm Salary $10 per hr (exclude lunch) **Job Description**: - Assist in giving out and collecting survey forms - In put data accurately into the computer **Requirements**: - Friendy and out going with good communication skills - IT savvy
-
Quantity Survey
2 weeks ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,000 - $5,000 Per Month **Date Posted** 7 minutes ago Additional Details **Job ID** 15931 **Job Views** 1 Roles & Responsibilities **Responsibilities**: Budget controlling Deal with subcon / supplier Issue_ _VO Filling Material ordering Procurement list Submission of
-
Survey Project Officer
2 weeks ago
Singapore EXCELTECH COMPUTERS PTE. LTD. Full time1. At least Diploma qualification preferred. 2. At least 3-year experience in project management or team lead role. 3. Relevant experience in survey operations and/or customer service role. Call centre experience is preferred. 4. Those without the relevant qualifications but have working experience will also be considered. 5. Competency in administrative...
-
Household Survey Officer
24 hours ago
Singapore EDUCARE HUMAN CAPITAL PRIVATE LIMITED Full timeComplete survey via field visit - Schedule interview appointments with respondent - Conduct data verification of completed survey cases to ensure accuracy and reliability of data - Resolve escalated issues from interviewers and respondents - Data entry for completed surveys - Status update report to supervisor - Deliver highest level of customer experience...