Survey Experience Supervisor

The Survey Experience Supervisor is responsible for overseeing the administration of surveys, ensuring data accuracy, and providing training and support to survey staff. This role involves managing survey projects, analyzing results, and identifying areas for improvement to enhance the overall survey experience for participants. Strong communication skills,...

**Responsibilities: - Report to the Survey Experience Manager (Quality and Inbound) - Drive customer experience through execution efficiency and behavioural changes across customer experience team - Ensure that team KPIs and service levels are met consistently - Train, encourage, and guide the team to achieve the expected behavioural and efficiency standards...

Assist the respondents to complete the survey - Conduct survey interviews via outbound calls - Reach out to the respondents to assist them to complete the survey - Compile, record, input survey returns and data accurately into the system - Conduct verification to ensure completeness and accuracy of data collected - Identify and resolve inconsistencies in...

The Survey Experience Officer (Verification) is responsible for ensuring the accuracy and quality of survey responses by conducting verification checks and audits. This role involves analyzing survey data, identifying inconsistencies, and providing feedback to survey participants. Strong attention to detail, excellent communication skills, and the ability to...

DM NDT, a leading I.R.M. services company in the Marine, Oil and Gas and Petrochemical industries and part of DM Group Services, is currently looking for **Vessel UTM - **Class Survey Supervisor **to join their team on a full time basis. **JOB RESPONSIBILITIES** - Prepare survey reports and recommended actions - Survey marine vessels to ascertain condition...

Survey Experience Officer (Inbound) **Salary**: $3,000 Duration: Yearly renewable contract Working Location: Clarke Quay and Novena **Responsibilities**: - Attend to incoming hotline calls from customers - Conduct phone interviews and manage respondents' queries - Ensure highest level of customer experience - Data entry and administrative work - Status...

**Salary**: S$3,000 + S$500 Transport allowance Duration: 6 months contract Working Location: Singapore Island wide Working Hour: 44 hours per week based on roster Job Duties: - Conduct survey interviews via field visits to dormitory and outbound calls to collect timely and reliable data for national statistical information - Reach out to the respondent...

The Survey Designer will be responsible for creating and designing surveys to collect data and feedback from various target audiences. This role involves collaborating with stakeholders to develop effective survey questions, layouts, and formats to ensure accurate and valuable results. The Survey Designer must have strong analytical skills, attention to...

The Survey Project Executive (Data Analyst) is responsible for developing and implementing strategic content plans that align with the overall business objectives. This role requires exceptional writing skills, ability to research and analyze market trends. **Responsibilities**: - Plan, coordinate and launch surveys, ensuring they are completed with a high...

Complete survey via field visit - Schedule interview appointments with respondent - Conduct data verification of completed survey cases to ensure accuracy and reliability of data - Resolve escalated issues from interviewers and respondents - Data entry for completed surveys - Status update report to supervisor - Deliver highest level of customer experience...