Survey Experience Officer Dormitory Project 6 Month

2 weeks ago


Central Singapore PERSOLKELLY Full time

**Salary**: S$3,000 + S$500 Transport allowance

Duration: 6 months contract

Working Location: Singapore Island wide

Working Hour: 44 hours per week based on roster

Job Duties:

- Conduct survey interviews via field visits to dormitory and outbound calls to collect timely and reliable data for national statistical information
- Reach out to the respondent to assist them to complete the survey
- Schedule interview appointments with respondents
- Compile, record, input survey returns and data accurately into the system
- Conduct verification to ensure completeness and accuracy of data collected
- Identify and resolve inconsistencies in responses by means of appropriate questioning and explanation
- Explain survey objectives to respondent
- Interpret survey questions to help respondents’ comprehension
- Respond to queries from respondents in a professional manner
- Ensure that the given KPI are being met based on the project timeline Provide status report to the supervisor
-

Job Requirements:

- Strong phone and verbal communication skills along with active listening
- Proficient in using computer and Microsoft Office
- Experience with Key Performance Indicators (KPIs) preferred
- Willing and able to persuade respondents to participate in surveys
- Excellent customer service skills - Focus on quality and customer service
- Exceptional listening and analytical skills
- Excellent interpersonal skills
- Excellent problem solving and negotiation skills
- Able to work in high pressure, stressful situations
- Solid time management skills
- Team player

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R22110343 (Neo Shou Qi)


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