Survey Team Supervisor

DM NDT, a leading I.R.M. services company in the Marine, Oil and Gas and Petrochemical industries and part of DM Group Services, is currently looking for **Vessel UTM - **Class Survey Supervisor **to join their team on a full time basis. **JOB RESPONSIBILITIES** - Prepare survey reports and recommended actions - Survey marine vessels to ascertain condition...

The Survey Experience Supervisor is responsible for overseeing the administration of surveys, ensuring data accuracy, and providing training and support to survey staff. This role involves managing survey projects, analyzing results, and identifying areas for improvement to enhance the overall survey experience for participants. Strong communication skills,...

Complete survey via field visit - Schedule interview appointments with respondent - Conduct data verification of completed survey cases to ensure accuracy and reliability of data - Resolve escalated issues from interviewers and respondents - Data entry for completed surveys - Status update report to supervisor - Deliver highest level of customer experience...

**Responsibilities**: Key responsibilities include (but not limited to): **Survey Supervision** - Onboard new survey ops officers in workflow processes and questionnaire design as well as any logístical requirements - Fieldwork briefing and interviewer training exercises. - Manage daily rosters and leave matters. **Survey Preparation** - Prepare the layout...

**Responsibilities: - Report to the Survey Experience Manager (Quality and Inbound) - Drive customer experience through execution efficiency and behavioural changes across customer experience team - Ensure that team KPIs and service levels are met consistently - Train, encourage, and guide the team to achieve the expected behavioural and efficiency standards...

Assist the respondents to complete the survey - Conduct survey interviews via outbound calls - Reach out to the respondents to assist them to complete the survey - Compile, record, input survey returns and data accurately into the system - Conduct verification to ensure completeness and accuracy of data collected - Identify and resolve inconsistencies in...

The Survey Experience Officer (Verification) is responsible for ensuring the accuracy and quality of survey responses by conducting verification checks and audits. This role involves analyzing survey data, identifying inconsistencies, and providing feedback to survey participants. Strong attention to detail, excellent communication skills, and the ability to...

Manage overall project database including develop and implement of statistical reports - Interpret data, analyze results using statistical techniques and provide ongoing reports - Acquire data from primary or secondary data sources and maintain data systems - Work with management to prioritize business and information needs - Locate and define new process...

1. Manage and de-escalate incidents arising from data collection processes. Follow up to determine and rectify the causes of the incidents. 3. Monitor survey feedback to ensure all feedback is promptly addressed and given a proper closure. 4. Monitor service levels and remedy service levels that are not up to the required service standards as may be...

We are looking for a door to door Survey Coordinator who would join us to conduct surveys on the SME landscape in Singapore. - Go door to door to do surveys on SME's in Singapore - Work with our team to help gather survey answers - Use our CRM to log the answers of the surveys - Communicate with SME's who are doing our surveys **Job Requirements** - Be able...