Senior/ Executive, Operations

1 week ago


Singapore HL BANK Full time

**Job Summary**:

- Provide operational and business information technology support to operations-related activities of HL Bank’s physical and virtual Debit Card.
- Possess strong good understanding of MAS’ regulations and internal guidelines in Singapore, and ensure strict compliance at all times.

**Job Responsibilities**:

- Monitor Debit Card rejected transactions for recovery purposes.
- For accounts with sufficient funds - Debit the customers’ account and raise the GL entry to offset the outstanding amount.
- For accounts with insufficient funds - Monitor accounts that were earmarked due to insufficient funds for recovery.
- For Debit Card rejected transactions - Liaise with Contact Centre to follow up with the customer so as to regularize the accounts accordingly.
- Coordinate with Debit Card Ops Support Team and Vendor to resolve any operational issues identified.
- Prepare and mail reminder letter to customers as and when required.
- Escalate Debit Card late presentation cases to the Chargeback team for further action.
- Monitor GL outstanding items and follow up with Branch Services Team for write-off of long outstanding items.
- Reconcile the Rejected Suspense GL account on a daily basis for the purposes of quarterly reporting.
- Attend complaint arising from SG debit card customer.
- Ensure timely payment to Vendors as per SLA.
- Update Policies and SOPs.
- Ensure compliance of policies, procedures, SOPs and regulatory requirements.
- Any other duties assigned by the Management from time to time.

**Job Requirement**:

- A recognised Degree in Banking & Finance, Business Administration, Accountancy or related discipline.
- At least 2 years’ related experience in Branch Operations.
- Possess excellent verbal and written communication skills.
- Fast learner who is able to work effectively in a team setting.
- Meticulous and an eye for detail.
- A proven track record of consistent performance and achievement.



  • Singapore Space Executive Full time

    Legal/Senior Legal Counsel, Corporate (min 8 PQE) – Digital Infrastructure Developer/Operator Legal/Senior Legal Counsel, Corporate (min 8 PQE) – Digital Infrastructure Developer/Operator Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Space Executive Recruiting the world's best Legal & Compliance...


  • Singapore SPARROW OPERATIONS PRIVATE LIMITED Full time

    We are seeking a driven and detail-oriented professional to join our team in an Operations role responsible for supporting the sales and trading teams by managing settlement and reconciliation processes within the cryptocurrency domain. This position ensures operational efficiency and accuracy in trade lifecycle events while maintaining compliance with...


  • Singapore Ju Eng Home for Senior Citizens Full time

    Operations Executive in Ju Eng Home, you will play a crucial role in ensuring the smooth and efficient functioning of the facility. This position involves overseeing various operational aspects to guarantee high-quality patient care, regulatory compliance, and a positive working environment for staff. The Operations Executive reports to the Operations...


  • Singapore PARROT STATION 2018 Full time

    Job Description: Senior Operation Executive We are seeking a highly skilled and experienced Senior Operation Executive to join our organization. As a Senior Operation Executive, you will play a key role in managing and overseeing the day-to-day operations of our company. You will be responsible for optimizing operational efficiency, implementing strategic...


  • Singapore Executive Integrity Full time

    Job title: Senior Project Manager - ERP Solutions Location: Singapore Who are we recruiting for?Our client is ahighly successful ERP solutions provider, delivering their industry's most innovative enterprise software across large projects around the world. With a strong and growing client base in South East Asia, they seek an experienced and reputable...

  • Operations Executive

    2 weeks ago


    Singapore Richdale International Executive Search Full time

    You need to assists management in preparing commodities sale and purchase contracts. - You need to plans and executes the shipment as per the commodity contract involving. - Timely and accurate preparation of full set of shipping documents. - Able to coordination with suppliers, shipping companies, and clearing and forwarding agents regarding progress of...


  • Singapore Executive Integrity Full time

    Job title: Senior Project Manager - ERP Solutions Location: Singapore Who are we recruiting for? Our client is ahighly successful ERP solutions provider, delivering their industry's most innovative enterprise software across large projects around the world. With a strong and growing client base in South East Asia, they seek an experienced and reputable...


  • Singapore RAINDROP RESOURCES PTE. LTD. Full time

    Job Title: Senior Operations Executive Location: Singapore Company: Raindrop Resources Pte Ltd – A Singapore-based Trading Firm (Metals & Energy (Coal)) About Us: We are a growing Singapore-based SME engaged in the trading of commodities (Metals, Agro. & Energy) with strong networks across global suppliers and buyers. We are seeking a proactive and...


  • Singapore Executive Compass Full time

    Our client, a leading player in the manufacturing industry, is seeking a Senior Finance Manager to take ownership of financial reporting and management accounting across their contract manufacturing sites and centralized supply chain operations. This is a highly visible role that will partner closely with regional teams and China manufacturing sites,...

  • Executive Assistant

    1 week ago


    Singapore H.I. EXECUTIVE CONSULTING PTE. LTD. Full time

    **Objectives of this role**: - Support the project team and partners primarily and provide additional support to executive team members, as directed, to ensure that company goals and objectives are accomplished and that operations run efficiently - Maintain and refine internal processes that support high-ranking executives companywide, and coordinate...