After Sales Service Coordinator

2 weeks ago


Singapore Y K TOH MARKETING (S) PTE LTD Full time

Provide efficient and effective administration support with the Service Section.
- Liaise with Principal / Vendor on technical issues.
- To handover 1st hand customer complaint and dissatisfaction to Service Management.
- Ensure communication to customers/suppliers/workshop for smooth operation.
- Closely monitor preventative maintenance / service schedules.
- Update technical problems and update monthly sales turnover.
- To prepare Invoices, Quotation and maintenance cost structure to customers.
- Co-ordinate with sales personal, a/cs admin, staff to resolve customers complaints on invoices/payment.
- Update works order date from sales/rental sections signifying latest figures of trucks delivered.
- Any other ad-hoc duties as assigned by the Supervisor.



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