After-sales Project Engineer

1 week ago

Singapore 1 SUPPLIER PTE. LTD. Full time

Office:

- Drive small-scale after-sales projects.
- Receive clients RFQs / tenders and perform technical analysis & clarifications if required
- Request quotations to principals & suppliers and perform technical analysis & clarifications if required
- Build and prepare offers for clients
- Receive and acknowledge clients POs
- Prepare on-site activities (scheduling, resources, procedures, MS-RA)
- Coordinate on-site jobs
- Write service reports & validate with client
- Trigger invoicing and close the job
- Communicate clearly with clients, partners & suppliers.
- Ensure projects follow-up by frequent communication with clients, partners and suppliers (both locally and overseas).
- Maintain After-Sales projects documentation up-to-date.
- On-Site:

- Able to coordinate on-site jobs independently with a team of Service Engineers & Workers.
- Perform on-site high-level troubleshooting and analyze problems (symptoms, root-causes, tests, solutions).
- Liaise with manufacturers in Europe to resolve clients’ issue.
- Prepare on-site operations, define and write site procedures.
- Write detailed and illustrated service reports after each on-site mission.
- Participate in Site Acceptance Tests with clients, partners and suppliers.

**Requirements**:

- Minimum Bachelor Degree in Engineering (mechanical).
- At least 5 years of relevant working experience.
- Willing to learn and take initiatives.
- Meticulous, pays attention to details.
- Willing to perform on-site troubleshooting and coordination (Tuas area)
- Analytical thinking.
- Good communication and reporting abilities (verbal & written).
- Excellent interpersonnal skills interacting with clients, partners and subcontractors.
- Proficient in English, other languages can be a plus.
- Class 3 driving licence.
- References from previous employers are recommended.

Minimum Qualification

Bachelor Degree in Engineering

Field Study

Mechanical Engineering

Minimum Years of Experience

5

SKILLS & COMPETENCIES
- Project management
- Microsoft Office (Outlook, Word, Excel, PowerPoint)
- On-site coordination
- Mechanical Engineering
- P&ID, hydraulic & wiring diagrams understanding
- Troubleshooting, technical analysis
- Maintenance (MRO)
- Technical Support
- Clear communication, reporting
- Independence
- Analytical thinking
- Interpersonal skills
- Team player
- Responsiveness
- Adaptability
- Multi-cultural openmindedness

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