Specialist, Renewal Sales

1 week ago

Singapore Webhelp Full time

**Customer Service/Support**

**Location**
- Singapore, Singapore***

Job Title:
Specialist, Renewal Sales (Thai)

**Job Description**:
Imagine being able to partner with global technology leaders in a company that cares about YOU - your professional growth, your success, and your community.
We are looking for a Specialist, Renewal Sales to join our team. Today.
The future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future
** You Have**
- 2+ years of experience working in a customer service or sales capacity
- Prior success in achievement of personal and team sales quota/goals
- Experience in high-volume calling
- Experience learning new technology and data
- Problem solving skills
- Excellent knowledge of MS Office programs
- Experience or willingness to work from home
- Experience in providing selling services or solutions to our Thai-Speaking customers and clients in ASEAN market.

**You Will**
- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up
- sell opportunities.
- Provide accurate weekly/ monthly/ quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.

**Our Benefits and Perks**
- Group Term Life Insurance
- Group Personal Accident Insurance
- Group Health Insurance with coverage for dependents on co-payment scheme
- Flexi-Benefit
- Employee Assistance Program
- In addition to regulated PTOs, Marriage, Maternity, Paternity, Compassionate, and Exam)
- Recognition Program
- Learning and Development Program
- Fun & Diversity Engagement Program

**Other information**
- 5 days work week (Regular working hours)
- Singapore office is at walking distance from nearest MRT (Labrador Park)
- Permanent position

**If this sounds like an interesting opportunity, hit apply**

**Location**:
SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements:
English (required), Thai (required)

Time Type:
Full time
** If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the **Job Applicant Privacy Notice for California Residents

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