Executive (Resort Operations)

1 day ago


Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full time

**Key Functions**
- Handle telephone enquiries and front desk duties.
- Coordinate with security team on vehicles, vendors, occupants, contractors or visitors entering the premises.
- Account and recording of damaged items, loss of equipment, defects after the guests’ have checked out.
- Communicate charges of damaged or loss items to occupants and escalate appeals for wavier to Resorts Ops Manager for processing.
- Conduct regular inspections to ensure the Resorts are well maintained. To record and report any defect and to engage Facility Management team to schedule repairs and maintenance.
- Administer resorts’ inventories and office stationery purchases.
- Assist on issues surfaced up by the housekeeping/security team/occupants in the absence of the Resorts Ops Manager.
- Assist occupants with basic troubleshooting such as issues with equipment examples refrigerator, air-condition or TV sets.

**Other responsibilities**
- Function as the Point of Contact (POC) with Linen Laundry Service Vendor - Coordinate with Linen Laundry Service Vendor on the dispatch and collection of dirty linens.
- Logistics & Inventories
- Handles linen inventory and purchasing if stock is low
- Co-ordinate with housekeeping team for the accounting and preparation (example defect detection) of the linens for the villas.
- Administer villa inventory list amendments (4, 3 and 2-bedroom villas): - Report of shortfall/additions of inventories;
- Facilitate on boarding of physical inventory lists (both normal stores and linens) to online inventory tracking list and accounting of items issued to housekeeping staff or occupants directly.

Work Location - Changi Village


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