
Resort Duty Manager
2 weeks ago
Shangri-La's Rasa Sentosa, Singapore
We are looking for a
Duty Manager
to join our team
As a
Duty Manager , we rely on you to:
Ensure smooth operation daily
Enhance overall guest experience during their stay
Supervise and direct the Front Office team
Ensure all colleagues are kept up to date with hotel products and services
Monitor all arrivals and departures from a guest experience perspective
Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues
We are looking for someone who:
Takes pride in being a hotelier
Is a friendly, helpful, and trustworthy leader
Fully understands Rooms and Front Desk operations
Has experience in the same capacity with hotel/resort background with OPMS knowledge and related hotel's front office system
Preferably comes from a hotel management-related education background
Has experience in managing emergency response/ crisis management
CERT and First Aider certified is an added advantage
We Offer
5-day work week
Learning and Development opportunities for career development
Medical and insurance coverage
Special employee discount within Shangri-La Group
Duty Meals and shuttle bus provided
If you are the right person, what are you waiting for? Click the apply button now
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