Duty Manager

3 weeks ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time
Roles & Responsibilities

Shangri-La's Rasa Sentosa, Singapore

We are looking for a Duty Manager to join our team

As a Duty Manager, we rely on you to:

  • Ensure smooth operation daily
  • Enhance overall guest experience during their stay
  • Supervise and direct the Front Office team
  • Ensure all colleagues are kept up to date with hotel products and services
  • Monitor all arrivals and departures from a guest experience perspective
  • Respond to emergencies according to standard operating procedure (SOP) and ensure the safety of guests and colleagues

We are looking for someone who:

  • Fully understands Rooms and Front Desk operations
  • Has experience in the same capacity with hotel/resort background with OPMS knowledge and related hotel's front office system
  • Preferably comes from a hotel management-related education background
  • Has experience in managing emergency response/ crisis management
  • CERT and First Aider certified is an added advantage

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now

Tell employers what skills you have

Front Office
Rooms Division
Leadership
Housekeeping
Hospitality Industry
Opera
Front Office Operations
Communication Skills
Hotel Management
Hospitality

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