
Senior/ Executive, Patient Experience Office
2 weeks ago
Project Executive
- Healthcare
- Operations Executive
- Assist to draft, review and update workflows, standard operating procedures, work instruction and business continuity plan (BCP) for the efficient running of services and excellent patient experience
- Participate in User Acceptance Test, User Access Matrix Review to ensure smooth implementation
- Support and operationalize the change management for work processes pertaining to NGEMR for example
- Assist in development of detailed operational processes and policies
- Familiarize with new NGEMR processes for future training of staff and operational readiness
- Participate in the coordination work related to infrastructure, ED NOK Registration, site handover and inspection and system readiness
**Requirements**:
- Degree Holder
- Minimally 2 years of working experience preferably in customer service/ hospitality/healthcare/operation
EA Reg No: R1987360 (Chan Jie Min)
EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)
572099
-
Senior Executive, Office of Patient Experience
2 weeks ago
Singapore QUANTUMSYS TECHNOLOGIES PTE. LTD. Full time**Descriptions**: - Assist the Head of unit in the area of patient feedback management and implementation of service quality initiatives/programmes such as patient focus groups, service recognition, recovery etc. - Feedback management entails patient interface, investigation and follow-up with the relevant staff/dept, service recovery or closing of loop...
-
Singapore SingHealth Group Full timeSingapore Health Services Pte Ltd **Senior Executive, Group Office of Patient Experience (6-month Contract)**: - Job Category: Administration - Posting Date: 19 Sept 2025 As a Senior Executive in SingHealth Group Office of Patient Experience, you will support the Assistant Director in the planning and execution of programmes that drive patient engagement....
-
Senior/ Executive, Patient Experience
5 days ago
Singapore SingHealth Full timeSingHealth Community Hospitals Senior/ Executive, Patient Experience (OCH) Job Category: Ancillary Posting Date: 28 Aug 2025 Reporting to the Manager, Patient Experience, the jobholder willl support SCH's philosophy of care in providing patients with a well-paced and personalised care in a homely environment to promote healing and integration back to...
-
Singapore National University Polyclinics Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Assistant Manager/ Senior Executive, Patient Experience and Culture Office Job ID: 8516Job Function: Administration Overview of Position Play an important role in the success of JHC Patient Experience and Culture Office (PECO) through deployment of the...
-
Singapore Eastern General Hospital Full timeSenior Assistant Manager, Office of Patient Experience – Eastern General Hospital Planning Office We are seeking a Senior Assistant Manager to establish and lead the feedback ecosystem for Eastern General Hospital (EGH) from initial collection through investigation, resolution and service recovery. The role collaborates with key stakeholders to implement...
-
Senior/ Executive, Patient Experience
1 week ago
Singapore SingHealth Group Full timeSingHealth Community Hospitals **Senior/ Executive, Patient Experience (SKCH)**: - Job Category: Ancillary - Posting Date: 5 Feb 2025 Reporting to the Manager, Patient Experience (PE), the jobholder will provide appropriate responses to feedback from patients and caregivers in a timely manner. You will identify trends, patterns, and areas for improvement...
-
Senior Patient Experience Manager
2 weeks ago
Singapore beBeeCustomer Full time $90,000 - $120,000Job Title: Senior Customer Success ExecutiveWe are seeking an experienced professional to lead our patient service team, delivering exceptional patient experiences and optimizing clinic operations.Key Responsibilities:Act as the primary patient contact, managing appointments and patient flow for a seamless experience.Lead, mentor, and develop the customer...
-
Singapore KK Women's & Children's Hospital Full timeReporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline. You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and...
-
Singapore KK Women's & Children's Hospital Full timeReporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline. You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general feedback and...
-
Singapore KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. Full timeRoles & Responsibilities Reporting to the Senior Assistant Director, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline. You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond...