Business Change Manager

3 days ago

Singapore SERVITA PRIVATE LIMITED Full time

**About the role**:We are seeking a highly skilled and experienced Healthcare Business Change Manager to join our Global Transformation Company. As a Business Change Manager, you will play a crucial role in leading and driving change initiatives for clients. You will collaborate with cross-functional teams to identify areas for improvement, develop and implement strategic change plans, and support the successful transformation of our business processes.

**Responsibilities**:

- Lead and manage change initiatives to improve operational efficiency and maximize opportunities for growth.
- Collaborate with key stakeholders to identify and prioritize change opportunities and ensure alignment with organizational objectives.
- Develop and execute change management strategies, plans, and interventions to drive successful adoption and acceptance of change.
- Conduct impact assessments to identify potential risks and develop mitigation strategies.
- Facilitate communication and engagement activities to gain buy-in and support from employees, managers, and other stakeholders.
- Provide guidance and support to project teams to ensure change management principles and practices are integrated into project plans.
- Prepare and deliver training programs to enhance employees' skills and capabilities in adopting and embracing change.

**Qualifications & Experience**:

- Bachelor's degree in business administration, organizational development, or a related field.
- Proven track record of at least 5 years of experience in healthcare business change management or organizational development.
- In-depth knowledge of change management principles, methodologies, and best practices.
- Strong project management skills, including the ability to plan, organize, and execute complex change initiatives.
- Excellent interpersonal and communication skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Analytical and problem-solving skills, with the ability to identify areas for improvement and develop appropriate solutions.
- High level of resilience and adaptability to work in a fast-paced and dynamic environment.
- Certification in change management (e.g., Prosci or ACMP) is highly preferred.

**Skills**:

- Outstanding interpersonal and communication skills.
- Expertise in Change Management and Clinical Adoption strategy implementation.
- Strong planning, organization, and time management skills.
- Proficiency in Clinical Information Systems design, build, and implementation.
- Demonstrable success in stakeholder interactions, delivering aligned solutions.
- Familiarity with clinical environments and terminology.
- Strong values of integrity, commitment, and self-improvement.
- A methodical, thorough yet flexible approach.
- Process-driven mindset.

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