Copy of Terminal Leader, FX, Changi Airport

5 days ago


Changi, Singapore Change Group Full time

Job Title : Terminal Leader Location: Changi Airport, Singapore Type: Full-time, Permanent Salary: Competitive Join us on our journeyProsegur Change at Changi Airport are looking for Terminal Leaders. Job Description: An exciting opportunity awaits you in our Changi Airport operation to join one of the most successful independent retail foreign exchange groups. We are committed to nurturing individual skills and supporting career aspirations. As a Terminal Leader you will play a pivotal role in optimising operations and enhancing customer experiences at Changi Airport. Key Responsibilities: Support teams to drive walk up sales and ATM revenues Work with all leaders to improve customer service levels at stores Support with people management including coaching, full performance-based rostering, annual leave management, retention, recruitment, and performance management Support with product launches and promotions Manage inventory and margins across the airport Execute operations in line with standard operating procedures and coach staff on operating disciplines - adhere to company and location policy and procedures, including ATMs, Audit, Risk, Health & Safety, Security and retail requirements Support communication for all site staff and management Support the management of local relationships (landlords, airports etc) – day to day operational



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