
Assistant Manager, Operations
4 days ago
Job FunctionAdministration
Reference NumberMWA/75
Advertised12 seconds ago
Experience Required3 to 4 years
Minimum QualificationDiploma
Job description
- Ensure that daily office operations are performed seamlessly and efficiently
- Ensure effective & efficient building, equipment and facilities maintenance operations
- Develop, implement and continuously improve facilities, policies and management systems
- Assist with the development of in-house training
- Address operational issues and concerns in a timely and effective manner.
- Supervise and review performance of operations team to ensure smooth operational service delivery.
- Support and educate operations team on best practices, organization policies and service excellence standards.
- Plan and direct all aspects of operational policies, objectives and initiatives
- Develop policies and procedures for operational processes in order to ensure optimisation and compliance with established standards and regulations
- Provide support to Manager on HR tasks and matters for Disability Care
- Developing, reviewing, and improving administrative systems, policies, and procedures
- Recommend and adopt best HR practices to ensure safe, healthy and happy working environment
- Oversee operational costs, risk and audit activities.
- Assist in interviewing, recruiting, training, performance evaluation, promotion and termination activities.
- Determine staffing requirements, work assignments and schedule for new projects.
- Prepare reports for management review
- Plan and develop new services, where needed
- Perform routine maintenance and repair works for equipment.
- Assist to manage a team of drivers and transport requests
- Ensure Fire, Workplace and Health Safety are in place
- Ensure security,overall cleanliness, safety and proper organization within the premises.
- Participate / support in fund-raising events as assigned by management
- Backup duty for Manager, required to make executive decisions, schedule / attend / hold meetings and provide accountability
- Assist to manage a team of kitchen crew and menu as per MSF requirements
- Any other duties as assigned
Job Requirements
- Minimum 3 years of relevant working experience, preferably within the Social Service Sector
- Minimum Diploma/Degree in Business Management or equivalent
- Good computer literacy skills and Proficient in Microsoft office (word, excel, power point)
- A good team player and able to work independently
- Excellent leadership skills with good initiatives, able to think flexibly to resolve issues
- Possess high analytical and problem solving abilities
- Maintain high level of professionalism, integrity, consistency and discipline in people and time management
- Strong communication (verbal and written) and interpersonal skills
- Hardworking, meticulous and responsible
- Self-motivated and able to manage multiple and complex tasks in a fast-paced environment
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