Manager, Residential Services

6 days ago

Singapore MINDSG LTD Full time

COMPANY DESCRIPTION
MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

The role of an Manager (Ops & Admin) Residential Services is to deputize the Senior Manager (in his/her absence) and be responsible for the day-to-day operations, financial administration, general office administration, estate/facilities management, and inventories/supplies. Assistant Manager (Ops & Admin) is also required to manage a team of clerical officers, Operations Support staff, general workers and contractors. He/ She assists the Senior Manager to oversee the Children's Wing and Hostel operations.

DESIGNATION : Manager, Residential Services

RESPONSIBILITIES
Financial Administration
- Exercise efficient financial control to ensure all expenditure and collection of payments/funds are duly processed
- Supervise Petty Cash and Debit Card accounting
- Oversee all accounts payable and receivable within centre structure
- Oversee all business invoicing processes
- Manage all cash funds
- Oversee procurement

General Office Administration and Operations Support
- Oversee team to ensure sound and efficient administrative processes, in accordance to licensing requirements and high standard of corporate governance
- Data and files are properly maintained/updated and safely accessible for staff on shared platforms
- Oversee transport support to MV operations and daily residents/ clients medical appointment and travel needs
- Oversees the security, laundry and kitchen operations
- Any other duties assigned by Reporting Officer

Estate/Facilities Management
- Manage proper maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies
- Regularly check the premises for damages and ensure cleanliness and a safe conductive environment
- Oversees ECC and fire safety requirements

Inventories/Supplies
- Ensure proper inventory management procedures
- Oversee and ensure adequate office supplies and furniture for the centre

Operations and Staff Management
- Oversees the operations and programme of Children's Wing and Hostel services
- Ensure efficient manpower plans in place
- Disciplinary management of Children's Wing, Hostel, Clerical Officers, operations support staff, and General Workers
- Oversee the overall work performance of Children's Wing, Hostel, Clerical Officers operations support staff General Workers and contractors
- Provide supervision, support and mentorship for Children's Wing, Hostel, Clerical Officers and General Workers
- Assist the Senior Manager in team-building effort
- Prepare and review reports, inspections and audits
- Ensure staffs are complying with guidelines and procedures
- Drive the annual performance review

QUALIFICATIONS
- Diploma/Degree in any relevant discipline
- At least 3 years of relevant leadership experience will be an advantage
- Good organisational and people management skills
- Exposure in community care sector is an added advantage

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