Dropshipping Specialist
2 weeks ago
We are seeking a skilled and driven Dropshipping Specialist to join our team. As a Dropshipping Specialist, you will play a pivotal role in setting up dropshipping websites for our clients and providing training on dropshipping operations and product selection, the CMS and order fulfilment.
**Responsibilities**:
- Set up a dropshipping website for the client with all the modules required.
- Design the website, according to the client’s requirements.
- Plan and conduct training to the client on how to operate the website, particularly on the CMS, how to monitor and track their sales performance, orders and other essential operations.
- Monitor and track client’s website performance, sales, and customer feedback to identify opportunities for improvement and optimization.
- Coordinate with our dropshipping partners to ensure timely order processing, shipment, and delivery, resolving any issues or delays that may arise.
- Upsell digital marketing solutions to help drive traffic to the client’s website and increase conversions.
- Provide exceptional customer service, promptly addressing inquiries, concerns, and other matters in a professional and customer-centric manner.
- Stay up-to-date with industry trends, dropshipping platforms, and e-commerce best practices, implementing new tools and techniques to help our clients grow.
**Requirements**:
- Diploma or equivalant.
- Proven experience as in Dropshipping or in a similar role within the e-commerce industry.
- Strong knowledge of dropshipping business models, supplier sourcing, and product selection strategies.
- Familiarity with popular ecommerce platforms and tools, such as Shopify, Etsy, WooCommerce, or Oberlo.
- Proficiency in website management and content management systems (CMS).
- Good understanding of web design and development principles.
- Excellent organizational skills and attention to detail to effectively manage multiple dropshipping websites.
- Strong analytical and problem-solving skills to track metrics, identify trends, and optimize performance.
- Ability to effectively communicate and collaborate with partners, vendors and internal stakeholders.
- Self-motivated and proactive mindset with the ability to work independently and meet deadlines.
- Knowledge of customer service principles and practices to ensure exceptional customer experiences.
If you are passionate about passionate about e-commerce, thrive in a fast-paced and dynamic environment, and enjoy helping business build a profitable ecommerce website, we invite you to join our team.
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