Customer Service Executive

2 weeks ago


Singapore Reeracoen Singapore Pte Ltd Full time

Our client has a global reputation in the logistics industry, providing comprehensive distribution services including air, cargo freight and regional land transportation, they are looking for a Customer Service Executive to coordinate smooth operation and communication between deliveries and customers.
【What you will be working on】
- Survey of moving and make quotation.
- Creation of export & import documents.
- Coordinate smooth operation of moving services.
- Arrange for delivery and packing work.
- Provide customer service to Japanese customers and Japanese company
- Respond to cargo accidents and process insurance claims.
- ** Requirement**:
【 What they are looking for 】
- Minimum 3 years of working experience in customer service.
- Proficient in Japanese language speaking/writing/listening (JLPT N2 or N1) in order to communicate with native speaking customers and companies.
- Excellent customer service and communication skills.
- Basic knowledge in computer software such as Microsoft Word, Outlook, and Excel.
- ** Working Hour**: 9:00 ~ 18:30
- ** Benefit**:
【What they are offering】
- AWS
- Variable Bonus
- Annual Leave: 14 Days
- Medical Leave
- Medical Benefits



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