[lta-qsc2] Senior/executive, Quality Service

We are looking for an officer to augment the capabilities of LTA’s Quality Service Planning to tap on data analytics to enhance LTA’s service strategy, planning and delivery. Job description: - Drive projects and conduct advanced analytics on customer data using more complex statistical analysis approaches and tools - Identify and suggest innovations...

[What the role is] ASSISTANT MANAGER, SERVICE QUALITY OPERATIONS [What you will be working on] We seek an energetic professional to be part of the Team that addresses public queries and suggestions. You should be keen to explain LTA's vision for land transport on behalf of LTA. You will need to work with other internal divisions and external agencies to...

[What the role is] ASSISTANT MANAGER, STRATEGIC ENGAGEMENT AND COLLABORATIONS (1-YEAR TEMPORARY CONTRACT) [What you will be working on] We are looking for an officer to support the execution of LTA’s school outreach efforts to deepen engagement with MOE, schools, and students with the aim of building greater awareness and support of LTA’s Walk, Cycle,...

[What the role is] SENIOR EXECUTIVE/ EXECUTIVE, SERVICE INFRASTRUCTURE [What you will be working on] You will be part of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public queries via phone and written channels. You are required to provide good support in managing daily operations and...

[What the role is] PRINCIPAL / SENIOR EXECUTIVE (CUSTOMER RELATIONS) [What you will be working on] You will be part of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public queries via phone and written channels. You are required to provide good support in managing daily operations and...

[What the role is] ASSISTANT MANAGER, QUALITY SERVICE OPERATIONS (6 MONTHS TEMPORARY CONTRACT) [What you will be working on] You will be part of the team which continuously looks into enhancing productivity and efficiency of the service delivery chain to meet corporate and PSD standards. You will need to work with other internal divisions and external...

[What the role is] MANAGER/DEPUTY MANAGER, SCHOOL & COMMUNITY OUTREACH [What you will be working on] Do you have a passion for igniting young minds and inspiring the next generation to adopt more sustainable commuting habits? Are you a strategic thinker with a knack for crafting engaging programmes? We are searching for a dynamic and results-oriented...

[What the role is] PRINCIPAL / SENIOR EXECUTIVE (CUSTOMER RELATIONS) [What you will be working on] You will be part of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public queries via phone and written channels. You are required to provide good support in managing daily operations and...

[What the role is] ASSISTANT MANAGER, QUALITY SERVICE PLANNING [What you will be working on] You will be involved in enhancing productivity and efficiency of the service delivery chain to meet corporate and Public Service Delivery standards. You are required to drive new business solutions, streamline work processes and guidelines while working closely...

[What the role is] ASSISTANT MANAGER, QUALITY SERVICE PLANNING (6-MONTH CONTRACT) [What you will be working on] You will be involved in enhancing productivity and efficiency of the service delivery chain to meet corporate and PSD standards. You will be part of a team to drive new business solutions, streamline work processes and guidelines while working...