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Content Manager

2 weeks ago

Singapore Hogarth Worldwide Full time

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

**This is a freelance contract role.**

**Content Manager role summary**:
The Content Management organization at Hogarth is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. The Content Manager role reports to a Manager, Interactive Content, and works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes mastery of the content management and publishing operations in support of our client's product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).

Core responsibilities of a Content Manager include day-to-day content management tasks, cross-functional collaboration across the Marcom organization, supporting projects and initiatives from the content management perspective, and maintaining full knowledge of an ever-evolving set of tools and processes.

(Note: This is a role focused on top-quality content production and publishing, with strong experience in content management tools and processes. It is not a content creation, design, or marketing job.)

Key responsibilities:

- Own day-to-day content management operations and tasks in support of page launches & updates, article releases, and regular page maintenance
- Ensure the quality of your own deliverables to client
- Collaborate cross-functionally and proactively with internal and external teams, with high attention to communication standards
- Work with developer teams to plan page structures and ways to approach projects.
- Responsible for maintaining the structural integrity of the CMS and escalating platform bugs and enhancements
- Balance and prioritize multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment
- Work within the content management org to contribute to documentation and training
- Assist on launch efforts if workload allows
- Maintain complete understanding of the complexities of CMS and other internal tools
- Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization

**Requirements**:

- Minimum of 2 to 4 years experience working on web production teams
- Experience with localization and managing content for a global audience, using a CMS
- Knowledge of how content management and other related system processes work
- Experience working with a Adobe Experience Manager (AEM)
- Knowledge of HTML, or Wordpress a plus
- Must be able to decimate and convey issues to both technical and non-technical personnel
- Experience working with toolsets as they're being created and rolled out.
- Demonstrated success working with defined business processes and workflows
- Excellent interpersonal skills, with a demonstrated ability to work with others in an unpredictable environment
- Flexible personality and schedule to deal with rapidly-changing, time-constrained launch schedules
- High degree of ownership and accountability
- Highly detail-oriented, organized, and patient, with ability to handle ambiguity

LI-JY

**Diversity & Inclusion**

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

**Data**: