Cva Execution Consultant

**Career Area**:Marketing / Sales / Product Support**:
**Your Work Shapes the World**

Whether it be ground breaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us.

Caterpillar's Asia Pacific Distribution Division (APD) team is seeking a talented Customer Value Agreement Consultant in Singapore. The role will effectively support the APD team on:
**APD Process Owner for CVA Operations**
- Guide Caterpillar Field Representatives to **conduct assessment **on Dealers’ end-to-end Customer Value Agreements) CVA process to **identify and close dealer’s execution gaps.**
- Guide Caterpillar Field Representatives to **conduct dealer CVA **C **ap **acity **& **C **ap **ability **analysis **to **identify and close **capacity resources and capability required by dealers to deliver targets agreed in Services Growth Plans (SGP)
- Primary contact for Caterpillar Field Representatives as **Subject Matter Expertise on CVA operations**
- **APD’s single CVA Ops representative **to drive alignment with internal business partners.

**APD Process Owner for Condition Monitoring**
- Lead Execution & Deployment for Equipment Condition Monitoring (CM) Enabled Solutions Project (CM Capacity & Capability)
- **Collect input from **Asia Pacific (APD) **pilot Dealers **on CM Guidebook, Readiness Tool & Refinement
- **Representing A **PD **voice in global meetings **on CM Dealer Readiness Tool Development, and validating with Dealers in field Capacity Projection Tool
- Guide Caterpillar Field Representatives to **conduct assessment **on all APD Priority dealers’ CM operations so as to **identify and close dealer’s **execution gaps, using CM Guidebook and CM Readiness Tool/assessment
- **APD’s single CM Op **eration **s representative **to drive alignment across various internal functions.
- Consult Dealers with connecting the “How” on CM end-to-end process/tools/system’s by leveraging _Dealer CM Readiness Tool _and _guidebook _.

**Collaboration & Alignment**
- Strategic Alignment: Facilitate cross matrix collaboration in order to progress CM Enabled Solutions and CVA execution effectiveness.
- Prioritization: Collaborate with internal business units to **establish order of priority **for Dealer engagement
- Execution**:Lead development of corrective actions **and support internal industry teams & Districts with execution
- Governance**:Represent APD on regular collaboration & performance meetings with business partners **.

**Basic Qualifications**
- Bachelor’s degree required; in lieu of a degree 10 years of Caterpillar or Dealer experience will be accepted
- Five to ten years of Caterpillar Dealer facing experience or CAT dealer customer facing experience
- Superior collaborative interpersonal skills to deal with sensitive issues and persuade dealership partners and Caterpillar to take specific actions and/or change methods
- Experience with detailed dealer assessments and prioritized projects for dealer gap closure
- Established dealer network/relationships and operational credibility based on past interactions
- Strong commercial & operations principles
- Ability to leverage specialists in various aspects of CVA delivery (SFM, lead generation, digital, service operations)

**How We Support You (Employee Benefits)**

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day-one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, employee investment plan, medical, wellness program insurance, in-house cafeteria and transportation from Boon Lay MRT station. (prorated based upon hire date).

The Power of Everyone

**Final details**

Caterpillar is an Equal Opportunity Employer (EEO).

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