L2 Application Production Support
7 days ago
Skills & Attributes
Knowledge in Boomi Platform especially Boomi Integrations (*1)
Experience in database like Oracle, MySQL server, Postgres
Experience in database query scripting (SQL)
Good knowledge in Agile methodologies and AWS suite of services
Strong analytical, problem solving skills and attention to detail
Strong written and verbal communication with emphasis on technical writing skills
**Responsibilities**:
1. Operations/availability Management:
2. Incident Management:
3. Problem Management:
4. Change Management:
5. Service Request Management:
6. Release & Deployment management:
7. Capacity Management:
8. Knowledge Management:
9. Continual Service Improvement:
10. Utility Management:
Requirements
Degree in Computer Science, Engineering, Information Systems or related disciplines
Minimum 3 years of working experience in Application support or L2 support
(*1) - Boomi low/no code iPaaS platform offers intelligent, Cloud native file conversion logic with separate module for User Interface screens (Boomi flow) and file conversion logic (Boomi Atom).
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