L2 Application Support

1 week ago


Singapore Luxoft Full time

**Project** Description**:
**Responsibilities**:

- To coordinate and support infrastructure maintenance activities.
- To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
- To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
- To enhance existing support process to maintain/improve service level & quality

**Skills**:
Must have
- At least 2 years working in an L2 Application Support Environment or fresh grads

Core technical competency required:

- Linux; Unix Shell Scripting
- SQL (MYSQL/MSSQL)
- Java/Web-based
- OpenShift/Docker
- Strong analytical and problem-solving skills.
- Ability to perform impact analysis in a structured manner.
- Good verbal & written communication skills.
- Proactive and able to work independently and under pressure.
- With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

Nice to have
- Good to have experience:
- AngularJS
- ActiveMQ
- Elastic Search
- Application Monitoring Tools
- CI/CD (Continuous Integration & Continuous Deployment)
- Python
- Microservices concept

**Languages**:
English: C2 Proficient

**Seniority**:
Regular

**Relocation package**:
If needed, we can help you with relocation process.

Vacancy Specialization

Technical Support (SL2)

Ref Number

VR-77430



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