Technical Application Support L2

To coordinate and support infrastructure maintenance activities. - To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business. - To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business. - To...

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below. **Job Type**:One-year Renewable Contract **Key responsibilities** - To coordinate and support infrastructure maintenance activities. - To work with various partners such as Peer Application Teams, Infrastructure, Vendors,...

Job SummaryWe are seeking a skilled and experienced L2 Technical Support Specialist to provide high-quality day-to-day technical support for our Java/Web-based application.

**Requirements**: - At least 5 years working in an L2 Application Support Environment which mainly involves Incident and Problem Management. - With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment Good to have experiences: - Application Monitoring Tools - Incident Management - Problem...

**Project** Description**: **Responsibilities**: - To coordinate and support infrastructure maintenance activities. - To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business. - To manage Production issues by responding in a timely manner in accordance to...

**Description: AMI Application L2 Support - Level 2 onsite support services for AMI (Advanced Metering Infrastructure) Applications and interfaces - Monitoring of AMI Applications and interfaces - System/Issue Analysis, Business process Analysis - Service Management including Incident Management, Problem Management, Service Requests and Change Management -...

Skills & Attributes  Knowledge in Boomi Platform especially Boomi Integrations (*1)  Experience in database like Oracle, MySQL server, Postgres  Experience in database query scripting (SQL)  Good knowledge in Agile methodologies and AWS suite of services  Strong analytical, problem solving skills and attention to detail  Strong...

**Key Responsibilities** - To conduct root cause analysis, with help of L3, of an issue and prevent the same issue from happening in the future. - Documenting the solutions and workarounds for future reference in knowledge DB. - Collaborate with various teams, including developers and infrastructure engineers to resolve complex issues and implement long term...

**Work Experience**: 7-8 Years **Location**: Singapore **JD**: **Must have**: Experience with Core Java 8, Cloud Foundry and non-relational databases, and Linux, Unix systems - Manage high severity incidents and high customer impact incidents focusing on fast recovery - 24/7 Application L2 Support - Ensure SIT and UAT approval and UAT BU Sign off. -...

Role**:JD for L2 Support** Experience: 4+ Location: Singapore **Requirements**: **Technical Skills & Experience** - **JD for L2 Support**: Must Have: - Ready to work in Production Support/L2 Support - Knowledge of Unix, shell script, SQL, Open shift/Kubernetes - Should be proficient in one of the technologies - Java / Python / Database / Hadoop - Strong...