Customer Service Call Centre

Call Centre Customer Service Asia's Largest BPO Contact Centre (Renowned Airlines) Salary up to $3000 ( depends on experience) + incentive Working hours - 5 days a week/ 44hrs per week/ rotating shift Location - East Singapore Job Responsibilities: - In-charge of handling the ticketing, reservation, and enquiries through the phone for an Airlines...

**Customer Service Officer - 2 Years Contract - Singapore** Looking for a Customer Service Officer with 1+ year of call centre experience. This role is a 2 years contract, and is only available to Singaporeans at this time. Salary Package: $2000 - $2800 Singaporeans Only **The Responsibilities**: - Follow-up with customers to ensure the issues have been...

Job Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders...

Supervisory / Team Lead Exp - Call Centre KPI Reporting Exp - Office Hour / 5 Days / Able to work on Weekends **Responsibilities**: - Supervise and manage a team of officers - Provide mentorship and counselling to officers - Manage the tabulation of staffs’ shift allowance and OT claims - Handle escalation, investigate and follow up on customers’...

Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

**Responsibilities**: - Reports to the team lead and contact centre manager - Assist in the documentation of operational procedures - Respond promptly to and record details of customer enquiries - Handle and resolve issues raised by customers and record details of actions taken - Escalate requests and unresolved issues to management **Requirement**: - Min...

**About Us** Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization. The primary role of the Contact Centre Officer (Customer Service Executive) is to receive incoming calls in relation to customers’ enquiries and deliver...

Our client, one of world’s largest financial services institutions is looking for: **Customer Service Officer **Responsibilities**: - Deliver personalized service to customers in call centre on banking products and services enquiries in an effective and efficient manner - Ability to understand customers’ needs and provide appropriate solutions and...

Call Centre / Customer Service Officer Orchard Clinic is Singapore’s premier wellness centre for women, specialising in non-invasive care in areas such as diastasis recti, urinary incontinence, vaginal rejuvenation, pelvic floor health, and women’s wellness more broadly. Our approach emphasises compassionate, evidence-based care, and we aim to support...

Office hours, alternate saturday arrangementOpportunities for professional developmentGood overall company benefitsAs a Customer Service Associate, you will be responsible for the following duties:Deliver exceptional customer serviceAttend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and...