Front Desk Guest Service Executive

2 days ago


Singapore THE SULTAN HOTEL PTE. LTD. Full time

**The Sultan Hotel**

**Front Office Guest Service Executive (Full Time)**
- 5-day work week, including rotating weekends and public holidays (off days for public holidays will be provided in lieu)
- Rotating 10-hour shifts (75mins meal break)

**Responsibilities**:

- Registering all hotel guests and maintaining accurate cashier shifts
- Communicating and assisting hotel guests with all requests and needs
- Communicating with different departments to service guest requests
- Ensuring smooth running of front desk operations during shift
- Ensuring smooth transition between front office shifts
- Abidance by Standard Operation Procedures (SOPs)
- Maintaining and improving all aspects of hotel guest relations
- Maintaining the integrity of the hotel’s image

Job Benefits

**FULL TIME (upon confirmation)**
- Competitive base salary
- Monthly meal allowance
- Medical allowance
- Paid Annual Leave
- Profit-sharing scheme eligibility
- Friendly and warm work environment

Applicant Requirements
- **An excellent command of the English language is a must**:

- Minimum **1 **year experience in a hospitality field
- Applicants must be willing to work public holidays and weekends (with off days provided in lieu)
- Applicant should be disciplined, service and people-oriented, and be comfortable interacting with an international clientele



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