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Hotel Guest Service Assistant

3 weeks ago

Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time

Renowned hotels are looking for Guest Relations/ Front Desk/ Serviced Apartment check in personnels

Locations: Sentosa/ Orchard

**Job Description**:

- Welcome and assist guests with check-in/check-out procedures.
- Handle guest inquiries, requests, and complaints professionally.
- Manage reservations and update booking systems.
- Process payments and provide billing support.
- Provide information on hotel facilities and local attractions.
- Ensure the front desk area is clean and organized.
- Coordinate with housekeeping and maintenance for guest needs.
- Maintain accurate guest records and logs.
- Adhere to security and safety protocols.

Work flexible shifts, including weekends and holidays.

Requirement:

- min. Diploma or relavant Degreeable to work in Team