Hotel Guest Service Agent

3 weeks ago

Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time
Roles & Responsibilities

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

  • Attractive Salary Package with AWS and Performance Bonus
  • 5 days work week with staff meals, dental and medical benefits, birthday voucher, and complimentary season parking for staff.
  • Career Progression
  • Training Opportunity

Job Description :

  • To assist guests with check-ins & check-outs.
  • To process payments & documentations.
  • To provide necessary assistance to ensure guests' satisfaction.
  • To answer all calls & to assist accordingly.
  • ·To fulfill any other duties as assigned to him/her.

Requirements:

  • Singaporeans & PRs only
  • At least 1 year experience in a similar capacity in the Hospitality industry
  • Able to communicate with Chinese-speaking guests
  • Willing to do regular night shifts and will be entitled to night shift allowance.
  • Minimum GCE 'O' Level or equivalent.
  • Knowledge in Opera PMS is preferred
  • Good communication skills (written and oral)
  • Proficient with Microsoft Office applications
  • 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you Interested candidates are invited to email your updated resume by 23 August 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Tell employers what skills you have

Front Office
Microsoft Office
Quality Assurance
Housekeeping
Interpersonal Skills
Property
Hospitality Industry
Adaptability
Authorization
Good Communication Skills
Transportation
Opera
Cashiering
Wellbeing
Customer Service
Hospitality

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