Regional Account Manager

2 weeks ago


Singapore Egencia Full time

Egencia - Amex Global Business Travel (BT) is one of the top Travel Management Companies (TMCs) in the world We provide innovative business travel solutions and local customer service in 65 countries. Egencia is a great place for outstanding people who share our passion for tech and travel.- Job Description Summary

The Regional Account Manager Accounts, is responsible for leading and managing the regional client relationship with their portfolio of Strategic Accounts.

Our Strategic Account base represents Egencia’s largest global clients, with over €40M in travel expense and presence in more than one region. In this segment of the business, the ratio of accounts to Account Managers is limited and determined based on the global volume as well as the complexity of client support. We partner with our clients and mutually work to build and achieve key initiatives within the regions to support global consolidation and alignment.

What You Will Do:
- You will grow and retain Egencia's largest global accounts and strategic partnerships by ensuring overall client satisfaction with Egencia offerings- You have the ability to drive results through strategic planning, building, and executing on regional business plans- You will represent the EMEA/AMER/APAC/LATAM region with the development of business plans and initiatives- Create and deliver quarterly and annual Regional Business Reviews-
- The ability to understand product capabilities and communicate the value and differentiation of a service offering in the market

What You Will Bring:
- Demonstrated ability to work with peers across multiple markets and/or regional geographies- The ability to drive actions and achieve results; leading initiatives and projects to completion- Capacity to build and present information in a concise, professional, and consumable manner- Proven contract negotiation skills

Who You Are:
- You possess commercial account management experience, ideally from within a travel agency environment or similar- You ideally will have handled accounts a EMEA/AMER/APAC/LATAM Region, including geographies, culture and business protocol- Self-motivated with demonstrated strengths managing multiple projects simultaneously in a fast-paced, changing environment, and driving them to completion with limited direction.- Ability to travel as needed both nationally and internationally, travel will be required at 40%+

Who Are We?- We believe in being Different. We seek new ideas, different ways of thinking, diverse backgrounds and approaches, because averages can lie and sameness is dangerous. Because of this belief, our norms aren't rules or universal at all corners of our company. But they are important to our identity and how we work together. Like our company, these norms will evolve.- We are Transparent. We communicate openly and honestly, at all levels, upwards, sideways and downwards. We surface difficult issues quickly, we act, we learn.- We organize for Speed. We seek to gather data as fast as possible, and move. Speed allows us to make mistakes and constantly improve.- We believe in the Scientific Method. Everyone’s ideas are equal in the face of hard data. We use data to guide but not define our actions.- We LeadHumbly. Our leaders serve their teams. None of us has all of the answers, but we are curious and we are always looking to learn. Though our leaders take their responsibilities to our business and their teams incredibly seriously, they never take themselves too seriously.- We act as One Team. We look to optimize for the greater good, not just our own, or even our own teams' interests. We are actively interested in the success of others.

Location

Singapore - Singapore

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

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